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INDEX 626 services ranked from easiest to hardest

Cancellation Difficulty Index

One score from 1 to 10 for every service we cover - how many steps it takes, how long it takes, and how hard the provider makes it to walk away.

Last updated 2 September 2026 626 services scored How the score works

Hardest to cancel

Agents, written notice, retention scripts

01 Gong Analytics · 10 min 9.9 02 AT&T Internet Internet & telecom · 15 min 9.8 03 Fullstory Analytics · 10 min 9.8

Easiest to cancel

Self-serve on the web, no phone call

01 Optery Identity & privacy · 1 min 1.0 02 Devin AI coding tools · 1 min 1.2 03 Bugsnag Monitoring · 1 min 1.2

The full ranking

101 services shown · 1 means you are out in seconds, 10 means a fight.

13 Carta Productivity · 15 min · Support request 9.4 Hard Cancels through a support request, about 15 minutes over 4 steps. 15-day notice period, no refunds; no pause or downgrade. Guide
18 Personio Productivity · 10 min · Support request 9.3 Hard Cancels through a support request, about 10 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
19 Remote Productivity · 5 min · Email to support 9.3 Hard Cancels by email to support, about 5 minutes over 4 steps. 30-day notice period; no pause or downgrade. Guide
25 Rippling Productivity · 10 min · Sales or support 9.2 Hard No self-serve cancel; it goes through sales or support, about 10 minutes over 3 steps. 30-day notice period; no pause or downgrade. Guide
32 Brex Productivity · 15 min · Support request 9.0 Hard Cancels through a support request, about 15 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
34 Deel Productivity · 5 min · Support request 9.0 Hard Cancels through a support request, about 5 minutes over 3 steps. 30-day notice period; no pause or downgrade. Guide
40 Fern Productivity · 5 min · Email to support 8.9 Hard Cancels by email to support, about 5 minutes over 2 steps. 30-day notice period; no pause or downgrade. Guide
42 Mintlify Productivity · 5 min · Email to support 8.9 Hard Cancels by email to support, about 5 minutes over 3 steps. 30-day notice period, no refunds; no pause or downgrade. Guide
43 Ramp Productivity · 10 min · Support request 8.9 Hard Cancels through a support request, about 10 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
67 Productboard Productivity · 5 min · Email to support 6.1 Medium Cancels by email to support, about 5 minutes over 4 steps. No refunds; a downgrade or free plan exists. Guide
99 Fireflies.ai Productivity · 3 min · Web 5.6 Medium Self-serve on the web, about 3 minutes over 6 steps. No cancellation fee; a downgrade or free plan exists. Guide
101 Gusto Productivity · 5 min · Web 5.6 Medium Self-serve on the web, about 5 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
120 Otter.ai Productivity · 2 min · Web or app store 5.5 Medium Self-serve on the web or in the app store, about 2 minutes over 5 steps. No refunds; pause and downgrade exist. Guide
132 Pipedrive Productivity · 3 min · Web 5.4 Medium Self-serve on the web, about 3 minutes over 4 steps. No refunds; no pause or downgrade. Guide
133 ReadMe Productivity · 3 min · Support agent 5.4 Medium A support agent is part of the flow, about 3 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
145 monday.com Productivity · 2 min · Web 5.3 Medium Self-serve on the web, about 2 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
150 Typeform Productivity · 3 min · Web 5.3 Medium Self-serve on the web, about 3 minutes over 3 steps. No refunds; a downgrade or free plan exists. Guide
160 Docusign Productivity · 3 min · Web or app store 5.2 Medium Self-serve on the web or in the app store, about 3 minutes over 3 steps. No refunds; a downgrade or free plan exists. Guide
161 Expensify Productivity · 2 min · Web 5.2 Medium Self-serve on the web, about 2 minutes over 3 steps. No refunds; no pause or downgrade. Guide
162 Freshdesk Productivity · 3 min · Web 5.2 Medium Self-serve on the web, about 3 minutes over 3 steps. No refunds; no pause or downgrade. Guide
166 Setapp Productivity · 2 min · Web 5.2 Medium Self-serve on the web, about 2 minutes over 3 steps. 1-day notice period; no pause or downgrade. Guide
171 Zendesk Productivity · 3 min · Web 5.2 Medium Self-serve on the web, about 3 minutes over 3 steps. No refunds; a pause exists, no downgrade. Guide
173 Box Productivity · 3 min · Web 5.1 Medium Self-serve on the web, about 3 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
178 Hemingway Editor Productivity · 2 min · Web 5.1 Medium Self-serve on the web, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
186 Cognito Forms Productivity · 2 min · Web 5.0 Medium Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
187 Gamma Productivity · 2 min · Web 5.0 Medium Self-serve on the web, about 2 minutes over 4 steps. 30-day notice period; a downgrade or free plan exists. Guide
190 LastPass Productivity · 2 min · Web 5.0 Medium Self-serve on the web, about 2 minutes over 4 steps. 30-day notice period; a downgrade or free plan exists. Guide
191 Loom Productivity · 3 min · Web 5.0 Medium Self-serve on the web, about 3 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
192 Microsoft Teams Productivity · 2 min · Web 5.0 Medium Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
196 Salesforce Sales Cloud Productivity · 5 min · Web 5.0 Medium Self-serve on the web, about 5 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
201 Zoho CRM Productivity · 3 min · Web 5.0 Medium Self-serve on the web, about 3 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
218 Xero Productivity · 2 min · Web or app store 4.9 Medium Self-serve on the web or in the app store, about 2 minutes over 3 steps. No refunds; a downgrade or free plan exists. Guide
222 Heyflow Productivity · 2 min · Web 4.8 Medium Self-serve on the web, about 2 minutes over 3 steps. No refunds; a downgrade or free plan exists. Guide
229 Sage Accounting Productivity · 5 min · Web 4.8 Medium Self-serve on the web, about 5 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
235 Confluence Productivity · 2 min · Web 4.6 Medium Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
236 GitBook Productivity · 3 min · Web 4.6 Medium Self-serve on the web, about 3 minutes over 3 steps. No refunds; a downgrade or free plan exists. Guide
237 Jira Productivity · 2 min · Web 4.6 Medium Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
245 Superhuman Docs Productivity · 2 min · Web 4.5 Medium Self-serve on the web, about 2 minutes over 3 steps. No refunds; a downgrade or free plan exists. Guide
275 Rocket Money Productivity · 2 min · Web or app store 2.4 Easy Self-serve on the web or in the app store, about 2 minutes over 5 steps. No cancellation fee; a downgrade or free plan exists. Guide
276 Sunsama Productivity · 2 min · Web 2.4 Easy Self-serve on the web, about 2 minutes over 4 steps. No refunds; no pause or downgrade. Guide
291 Attio Productivity · 3 min · Web 2.2 Easy Self-serve on the web, about 3 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
322 Evernote Productivity · 2 min · Web or app store 2.1 Easy Self-serve on the web or in the app store, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
327 FreshBooks Productivity · 3 min · Web or app store 2.1 Easy Self-serve on the web or in the app store, about 3 minutes over 4 steps. A fee can apply; a downgrade or free plan exists. Guide
328 Front Productivity · 2 min · Web 2.1 Easy Self-serve on the web, about 2 minutes over 3 steps. No refunds; no pause or downgrade. Guide
336 Missive Productivity · 2 min · Web 2.1 Easy Self-serve on the web, about 2 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
337 Motion Productivity · 2 min · Web or app store 2.1 Easy Self-serve on the web or in the app store, about 2 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
345 Teamwork.com Productivity · 2 min · Web 2.1 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
348 UserVoice Productivity · 3 min · Web 2.1 Easy Self-serve on the web, about 3 minutes over 4 steps. No refunds; no pause or downgrade. Guide
350 Zoom Workplace Productivity · 2 min · Web or app store 2.1 Easy Self-serve on the web or in the app store, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
357 Dropbox Productivity · 2 min · Web or app store 2.0 Easy Self-serve on the web or in the app store, about 2 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
361 Google One Productivity · 1 min · Web or app store 2.0 Easy Self-serve on the web or in the app store, about 1 minute over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
362 Grammarly Productivity · 2 min · Web or app store 2.0 Easy Self-serve on the web or in the app store, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
364 Help Scout Productivity · 2 min · Web 2.0 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
366 Intercom Productivity · 2 min · Web 2.0 Easy Self-serve on the web, about 2 minutes over 3 steps. No refunds; no pause or downgrade. Guide
369 LanguageTool Productivity · 2 min · Web 2.0 Easy Self-serve on the web, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
370 Linear Productivity · 1 min · Email to support 2.0 Easy Cancels by email to support, about 1 minute over 3 steps. No refunds; a downgrade or free plan exists. Guide
372 Notion Productivity · 2 min · Web or app store 2.0 Easy Self-serve on the web or in the app store, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
379 Slack Pro Productivity · 2 min · Web 2.0 Easy Self-serve on the web, about 2 minutes over 4 steps. No refunds; a downgrade or free plan exists. Guide
382 Todoist Productivity · 2 min · Web or app store 2.0 Easy Self-serve on the web or in the app store, about 2 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
390 Asana Productivity · 1 min · Web 1.9 Easy Self-serve on the web, about 1 minute over 4 steps. No refunds; a downgrade or free plan exists. Guide
395 Canny Productivity · 2 min · Support agent 1.9 Easy A support agent is part of the flow, about 2 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
398 ClickUp Productivity · 2 min · Web 1.9 Easy Self-serve on the web, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
401 Dashlane Productivity · 2 min · Web or app store 1.9 Easy Self-serve on the web or in the app store, about 2 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
408 FreeAgent Productivity · 3 min · Web 1.9 Easy Self-serve on the web, about 3 minutes over 3 steps. No refunds; a downgrade or free plan exists. Guide
437 Wordtune Productivity · 2 min · Web 1.9 Easy Self-serve on the web, about 2 minutes over 4 steps. No refunds; a downgrade or free plan exists. Guide
438 Zoho Books Productivity · 3 min · Web 1.9 Easy Self-serve on the web, about 3 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
439 1Password Productivity · 1 min · Web or app store 1.8 Easy Self-serve on the web or in the app store, about 1 minute over 3 steps. No refunds; a downgrade or free plan exists. Guide
441 Calendly Productivity · 2 min · Web or app store 1.8 Easy Self-serve on the web or in the app store, about 2 minutes over 3 steps. No refunds; a downgrade or free plan exists. Guide
463 LinkedIn Premium Productivity · 2 min · Web or app store 1.8 Easy Self-serve on the web or in the app store, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
469 Patriot Accounting Productivity · 2 min · Web 1.8 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
487 Wave Accounting Productivity · 2 min · Web or app store 1.8 Easy Self-serve on the web or in the app store, about 2 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
490 Airtable Productivity · 2 min · Web 1.7 Easy Self-serve on the web, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
496 Basecamp Productivity · 2 min · Web 1.7 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
500 Crisp Productivity · 2 min · Web 1.7 Easy Self-serve on the web, about 2 minutes over 3 steps. No refunds; pause and downgrade exist. Guide
512 Microsoft 365 Productivity · 2 min · Web or app store 1.7 Easy Self-serve on the web or in the app store, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
514 NordPass Productivity · 2 min · Web or app store 1.7 Easy Self-serve on the web or in the app store, about 2 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
518 ProWritingAid Productivity · 2 min · Web 1.7 Easy Self-serve on the web, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
519 QuickBooks Online Productivity · 3 min · Web or app store 1.7 Easy Self-serve on the web or in the app store, about 3 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
527 Tidio Productivity · 2 min · Web 1.7 Easy Self-serve on the web, about 2 minutes over 3 steps. No refunds; pause and downgrade exist. Guide
528 Trello Productivity · 2 min · Web 1.7 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
542 FormBold Productivity · 1 min · Web 1.6 Easy Self-serve on the web, about 1 minute over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
543 forms.app Productivity · 2 min · Web 1.6 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
553 Shortwave Productivity · 2 min · Web 1.6 Easy Self-serve on the web, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
555 TradingView Productivity · 1 min · Web or app store 1.6 Easy Self-serve on the web or in the app store, about 1 minute over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
560 Web3Forms Productivity · 1 min · Web 1.6 Easy Self-serve on the web, about 1 minute over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
566 Cal.com Productivity · 2 min · Web 1.5 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
570 Fillout Productivity · 1 min · Web 1.5 Easy Self-serve on the web, about 1 minute over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
573 Jotform Productivity · 2 min · Web or app store 1.5 Easy Self-serve on the web or in the app store, about 2 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
574 Krisp Productivity · 1 min · Web 1.5 Easy Self-serve on the web, about 1 minute over 3 steps. No cancellation fee; no pause or downgrade. Guide
586 Superhuman Productivity · 2 min · Web 1.5 Easy Self-serve on the web, about 2 minutes over 2 steps. No cancellation fee; no pause or downgrade. Guide
590 ZipBooks Productivity · 1 min · Web 1.5 Easy Self-serve on the web, about 1 minute over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
591 Basin Productivity · 1 min · Web 1.4 Easy Self-serve on the web, about 1 minute over 3 steps. No refunds; a downgrade or free plan exists. Guide
593 Bonsai Productivity · 2 min · Web 1.4 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; pause and downgrade exist. Guide
599 Formbricks Productivity · 1 min · Web 1.4 Easy Self-serve on the web, about 1 minute over 3 steps. No refunds; a downgrade or free plan exists. Guide
600 Forminit Productivity · 1 min · Web 1.4 Easy Self-serve on the web, about 1 minute over 3 steps. No refunds; a downgrade or free plan exists. Guide
606 QuillBot Productivity · 2 min · Web or app store 1.4 Easy Self-serve on the web or in the app store, about 2 minutes over 3 steps. No cancellation fee; pause and downgrade exist. Guide
612 Tally Productivity · 1 min · Web 1.4 Easy Self-serve on the web, about 1 minute over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
616 Featurebase Productivity · 1 min · Web 1.3 Easy Self-serve on the web, about 1 minute over 2 steps. No cancellation fee; a downgrade or free plan exists. Guide
617 FormBackend Productivity · 1 min · Web 1.3 Easy Self-serve on the web, about 1 minute over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
619 Paperform Productivity · 1 min · Web 1.3 Easy Self-serve on the web, about 1 minute over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
623 Whimsical Productivity · 1 min · Web 1.3 Easy Self-serve on the web, about 1 minute over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide

Showing 101 of 626 scored services.

How the score works

Six signals, fixed weights, the same formula for every service.

Each guide's verified difficulty rating fixes the band - Easy, Medium or Hard. Six signals, read from the same verified record, place the service inside that band. The weights below never change, and no score is adjusted by hand afterwards.

Time & steps 25%

The steps in the verified flow and the minutes it takes from the account page to a confirmation.

Route to cancel 20%

Self-serve on the web scores low. App-store billing sits in the middle; email, a support request or written notice scores high.

Obstacles 20%

Retention offers, surveys, extra confirmation screens and long flows recorded in the verified steps.

Findability 15%

Whether a direct link to the cancel page exists, and whether the app hides where the billing really lives.

Money after cancel 12%

Termination fees, notice periods billed in full and a no-refund policy, read from the fact rows and terms.

Pause or downgrade 8%

Whether a documented pause or a free plan exists as an alternative to cancelling outright.

What the bands mean

1 – 3.9 Easy Self-serve, no agent, done in about a minute.
4 – 6.9 Medium Extra screens, offers, or app-store billing.
7 – 10 Hard An agent, a notice period, or money lost on the way out.
Where the scores come from

Based on the cancellation flow each provider publishes - not on user reports.

Last updated 2 September 2026
Services scored 626
Sources Help pages, terms & billing docs
Corrections Reader reports, checked by hand
Read the full methodology

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