Top pick amplitude.com
Amplitude Amplitude Plus plan Usage-based Why this one - Use this for a documented self-serve Plus cancellation flow
Switch to Amplitude
Or read our Amplitude guide
How do I cancel LogRocket?
10 min plus processing Self-serve
Short answer
Cancel LogRocket by giving written notice of non-renewal at least 30 days before the current term ends, such as by emailing [email protected]. It takes about 10 minutes plus processing, and the subscription ends at the end of the paid term. Fees are non-refundable, and a monthly-pay annual order still requires the remaining annual amount if you terminate for convenience.
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What you are cancelling
Session replay, product analytics and error monitoring platform priced by sessions captured. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
LogRocket documents cancellation as written non-renewal, not a public Cancel button.
1
Check whether the order is monthly or annual
The Order sets the Subscription Term. The public terms say the agreement renews for successive terms equal to the Initial Term unless a party gives written notice of non-renewal at least 30 days before the current term expires.
2
Send written notice of non-renewal
Give LogRocket written notice of intent not to renew at least 30 days before the then-current term ends. Customer support and data-erasure requests are documented at [email protected].
3
If you need to end an annual order early, pay the remaining term
Termination for convenience is allowed only if all fees for the then-current Initial Term or Renewal Term have been paid. If the Order allows monthly payment, convenience termination still requires paying the amount remaining for the annual term.
4
Keep the written confirmation
Ask for the non-renewal date in writing. Payment obligations are non-cancelable and amounts paid are non-refundable except the breach refund in the terms.
If you pay monthly on an annual Order, ending early still requires paying the remaining annual amount. Convenience termination is not refunded.
1
Use an Admin account for billing pages
Only Admin users can open Settings > Plans > View Invoices and change the billing email. Admin is also the role with GDPR and CCPA deletion access.
2
Enterprise contracts may use a separate MSA
The public terms say Enterprise customers who need redlines should ask sales or customer success for the Enterprise MSA. Follow that contract if it applies.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where people go after LogRocket
LogRocket has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
Amplitude Amplitude Plus plan Usage-based Different pricing mixpanel.com
Mixpanel Mixpanel Growth plan Usage-based Why this one - Use this for event-based product analytics with a documented support cancel path
Switch to Mixpanel
Or read our Mixpanel guide
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Cancellation message
LogRocket requires 30 days written notice - send this to [email protected].
Subject: Non-renewal of LogRocket subscription
Hello,
I am writing on behalf of the organization billed to [your account email] to give written notice that we do not want our LogRocket subscription ([your plan name]) to renew.
Please do not renew the subscription at the end of the current term and let it end on or around [desired end date].
Please confirm the non-renewal and the effective end date in writing.
Thank you,
[your full name]
Everything you type stays in your browser - nothing is stored or sent anywhere.
Not cancelling today? Put it in your calendar.
Tell us when LogRocket renews and download a calendar reminder that lands 32 days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
LogRocket requires 30 days notice - your reminder will land 32 days before the renewal date you enter. LogRocket's terms require notice of intent not to renew at least 30 days before the then-current term expires.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
LogRocket says payment obligations are non-cancelable and amounts paid are non-refundable, except a refund of amounts already paid for services not yet provided if the customer terminates for LogRocket's uncured breach. Convenience termination is not refunded.
Is there a cheaper way to stay?
Paid plans are Core, Pro and Enterprise. Price scales with sessions, seats, retention and add-ons. No self-serve cancel or downgrade button labels are published.
Can I pause instead of cancel?
No subscription pause option is documented in the public terms or pricing page.
What happens to my account data?
After expiration or termination, LogRocket may terminate the Services and has no obligation to maintain Customer Data, and may delete it unless legally prohibited. A client can email [email protected] and request complete customer-data erasure, which LogRocket says is carried out within 24 hours and confirmed by email.
Frequently asked questions
How do I cancel LogRocket?
Give written notice of non-renewal at least 30 days before the current term ends. [email protected] is the documented customer email.
Can I stop mid-year if I pay monthly?
Only after paying the amount remaining for the annual term. The terms treat monthly payments as part of an annual Order unless the Order says otherwise.
Will LogRocket refund unused time?
Normally no. Convenience termination is not refunded. A refund is described only if you terminate for LogRocket's uncured breach.
Is there a free LogRocket plan after I cancel?
No ongoing free plan is listed. There is a 14-day trial.
How do I delete session data?
Email [email protected]. LogRocket says complete customer-data erasure is done within 24 hours.
Who can see invoices?
Admin users, from Settings > Plans > View Invoices.
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Keep this guide honest
Did these steps still work?
Manually verified on 17 Aug 2026, based on official documentation. If LogRocket changed something, telling us takes one click - a human re-checks every report.