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EmailOctopus EmailOctopus Pro plan $9 / month billed yearly
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How do I cancel MailerLite?
1 min Self-serve No fee To cancel
Short answer
Cancel MailerLite from Plan and billing in Account settings: select Upgrade or downgrade, choose Cancel subscription to pick the Free plan and confirm. It takes about 1 minute, and the paid plan stays active until the current billing cycle ends before the account moves to Free. Unused plans are generally not refunded, though qualifying consumers can request a refund within 14 days.
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What you are cancelling
Email marketing platform with campaigns, automations, forms, landing pages, websites and digital products. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Cancellation schedules a downgrade to Free after the current monthly or annual billing cycle.
1
Open Plan and billing
Go to Account settings and select Plan and billing.
2
Select Upgrade or downgrade
Open the plan selector from the Upgrade or downgrade button.
3
Choose Cancel subscription
Select the Free plan by choosing Cancel subscription.
4
Confirm the cancellation
Follow the confirmation prompts. The paid plan remains active until the current billing cycle ends.
Before the downgrade, reduce the account to no more than 250 active subscribers and two users and disconnect custom domains so the move to Free can complete.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where people go after MailerLite
MailerLite has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
EmailOctopus EmailOctopus Pro plan $9 / month billed yearly Free plan brevo.com
Brevo Brevo Starter plan $9 / month starting Why this one - Adds SMS and WhatsApp channels
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Mailchimp Mailchimp Essentials plan $13 / month starting Why this one - The market standard, more integrations
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Compare all 10 verified alternatives to MailerLite
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when MailerLite renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
MailerLite generally does not refund unused or partially used monthly or yearly plans, forgotten renewals, wrong-plan purchases or cancellations after a new charge. Qualifying consumers can request a refund within 14 calendar days, and any discretionary refund must be requested within 30 days of the last transaction.
Is there a cheaper way to stay?
A cancellation or downgrade takes effect after the current monthly or annual billing cycle. Free permits two users, up to 250 active subscribers and 2,500 monthly emails, with additional feature limits.
Can I pause instead of cancel?
No paid-subscription pause option is described in MailerLite's opened current pricing, cancellation, billing or terms pages.
What happens to my account data?
Canceling the paid plan keeps subscribers, campaigns and reports in the account, although some features or historical data may become restricted on Free. A separate account deletion request has a 25-day grace period in which the deletion request can be canceled.
Frequently asked questions
When does MailerLite cancellation take effect?
The paid plan stays active until the current monthly or annual billing cycle ends, then the account moves to Free.
Will MailerLite delete my data after cancellation?
No. Subscribers, campaigns and reports remain in the account, although some paid features or historical access can become restricted.
What must I change before moving to MailerLite Free?
Bring the account to no more than 250 active subscribers and two users, stay within Free feature limits, and disconnect custom domains.
Can I get a MailerLite refund?
Generally not for unused or partly used plans. Qualifying consumers have a 14-day right, and a discretionary refund cannot be made more than 30 days after the last transaction.
Can I pause MailerLite instead?
No current paid-subscription pause option is described in the opened official pricing, cancellation, billing or terms pages.
Can I cancel a MailerLite account deletion request?
Yes. MailerLite provides a 25-day grace period in which an administrator can cancel the scheduled deletion request.
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Did these steps still work?
Manually verified on 8 Aug 2026, based on official documentation. If MailerLite changed something, telling us takes one click - a human re-checks every report.