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How do I cancel Dollar Shave Club?

Varies by product Memberships & delivery Product Subscription · billed via web
1 min per product Self-serve No fee To cancel
Short answer

Cancel each Dollar Shave Club product from Subscriptions on your Account page by selecting Unsubscribe. It takes about a minute; submit the cancellation at least one business day before the next shipping date to avoid that charge. Cancellation is not a refund, but eligible products have a 30-day money-back guarantee.

Opens ask.dollarshaveclub.com. We are not affiliated with Dollar Shave Club and never handle your login.

What you are cancelling

Recurring delivery subscriptions for razors, shaving products and other personal-care products. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.

Checked against Dollar Shave Club's own documentation · Last verified 13 Aug 2026

Step-by-step instructions

1
Open your Account page

Sign in to Dollar Shave Club. A guest customer must claim the account first.

2
Select Subscriptions

Find the specific product subscription to end. Each product has its own subscription, so repeat these steps for every item you want to stop.

3
Select Unsubscribe

Select Unsubscribe, choose a reason, and confirm. Submit the request at least one full business day before the next shipping date to avoid the next charge.

Every product has its own subscription. Cancelling one item does not cancel the others.

Not cancelling today? Put it in your calendar.

Tell us when Dollar Shave Club renews and download a calendar reminder that lands 3 days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

Dollar Shave Club requires 1 day notice - your reminder will land 3 days before the renewal date you enter. Cancel at least one full business day before the next shipping date to avoid that shipment's charge.

Works with Apple, Google and Outlook calendars. Your renewal date shows in Dollar Shave Club's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

Cancellation stops future shipments but is not itself a refund. Dollar Shave Club offers a 30-day money-back guarantee for the amount paid for an unsatisfactory product in the most recent shipment; shipping and handling are non-refundable under the detailed terms.

Refund possible
Is there a cheaper way to stay?

There is no paid membership fee or tier downgrade. Products can be removed or cancelled individually, and the account can remain available for one-time purchases or later reactivation.

Read this
Can I pause instead of cancel?

Pause an active product subscription from Next Box by selecting Pause Subscription and choosing a pause length. Other active product subscriptions continue and may still be charged.

Read this
What happens to my account data?

Subscription cancellation does not automatically delete the account. Eligible users may separately request deletion through Dollar Shave Club's privacy request page, email, or mail; legal, reporting and other retention exceptions may apply.

Read this first

Frequently asked questions

Answers checked with the steps above
How do I cancel Dollar Shave Club?

Open Subscriptions on your Account page, find a product, select Unsubscribe, choose a reason, and confirm. Repeat for every active product subscription.

When should I cancel before the next Dollar Shave Club charge?

Submit the cancellation at least one full business day before the next shipping date to avoid that shipment's charge.

Can I get a refund after cancelling?

Cancellation alone is not a refund. An unsatisfactory product in the most recent shipment may qualify for the 30-day money-back guarantee; shipping and handling are non-refundable under the terms.

Can I pause Dollar Shave Club instead?

Yes. From Next Box, select Pause Subscription for the product and choose a pause length. Other product subscriptions remain active.

Does cancelling delete my Dollar Shave Club account?

No. Make a separate privacy deletion request through the privacy page, email, or mail; exceptions may apply.