Top pick getflywheel.com
Flywheel Flywheel Starter plan $25 / month billed annually Higher listed entry price
Switch to Flywheel
Or read our Flywheel guide
How do I cancel Cloudways?
15 min Self-serve No fee To cancel
Short answer
Cancel Cloudways inside the platform: delete every server, deactivate paid add-ons under Integrations, then choose Cancel My Account at the bottom of the Account page. It takes about 15 minutes, billing stops as resources are deleted, and cancellation is irreversible with all data permanently deleted. Cloudways is postpaid; usage up to cancellation is payable on a final invoice, with no refund promised.
Opens unified.cloudways.com. We are not affiliated with Cloudways and never handle your login.
What you are cancelling
Managed cloud hosting with configurable Flexible servers and autoscaling Autonomous WordPress hosting. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Cloudways is postpaid. Removing all billable resources stops future usage charges even if the empty account stays open.
1
Download a verified backup
Back up or migrate every application and database before deleting resources because canceled account data cannot be recovered.
2
Delete every server
Open Flexible, locate each server, open its three-dot menu, choose Delete, and complete the prompts. Stopping a server does not stop billing.
3
Remove paid add-ons
Open Integrations, review active add-ons, and deactivate or unsubscribe every paid add-on.
4
Open the Account page
Select the profile icon, choose Account, and scroll to the bottom.
5
Cancel the account
Select Cancel My Account, review the warnings, and confirm the permanent closure.
Stopping, pausing, or leaving a server inactive does not stop Flexible server billing. Delete servers and remove every paid add-on.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where the $132 could go instead
Cloudways Flexible costs $132 a year. Here is how three tools people move to after Cloudways compare.
Flywheel Flywheel Starter plan $25 / month billed annually Easier to cancel kinsta.com
Kinsta Kinsta Single 20GB plan $35 / month Higher listed entry price
Switch to Kinsta
Or read our Kinsta guide
Easier to cancel hostinger.com
Hostinger Hostinger Premium plan $143.52 / first 48 months Different pricing model
Why this one - Lower introductory web-hosting price
Switch to Hostinger
Or read our Hostinger guide
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when Cloudways renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Cloudways is postpaid and invoices actual usage. The official billing and cancellation pages do not promise a refund for ordinary cancellation; usage up to resource deletion or account cancellation remains payable on a final invoice. Contact Support about billing disputes.
Is there a cheaper way to stay?
Cloudways has no permanent free hosting downgrade in the official pages reviewed. An account can remain open without charges after every active server, Autonomous plan, and paid add-on is removed. Billing resumes when a new billable resource is launched.
Can I pause instead of cancel?
Stopping, pausing, or leaving a Flexible server inactive does not stop billing. DigitalOcean, Linode, and Vultr resources continue billing while stopped; AWS and Google Cloud stopped servers still incur storage and IP charges. Delete resources to stop those charges.
What happens to my account data?
Account cancellation is irreversible. Cloudways says all servers, applications, and data are permanently deleted, canceled accounts cannot be restored, and Support cannot retrieve the data. Export and verify backups first.
Frequently asked questions
When does Cloudways billing stop?
Server billing stops when the server is deleted, and add-on billing stops when each add-on is deactivated. A final invoice covers prior usage.
Can I stop a Cloudways server instead of deleting it?
No. Stopping or pausing a Flexible server does not stop its billing.
Will Cloudways refund unused time?
Cloudways bills actual resource usage in arrears, so its cancellation guides describe a final usage invoice rather than an unused-term refund.
Can I keep an empty Cloudways account without charges?
Yes. An open account with no active servers, Autonomous plans, or paid add-ons does not incur charges.
Can a canceled Cloudways account be restored?
No. Cancellation is irreversible and Cloudways says all server, application, and account data is permanently deleted.
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Manually verified on 8 Aug 2026, based on official documentation. If Cloudways changed something, telling us takes one click - a human re-checks every report.