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INDEX 626 services ranked from easiest to hardest

Cancellation Difficulty Index

One score from 1 to 10 for every service we cover - how many steps it takes, how long it takes, and how hard the provider makes it to walk away.

Last updated 2 September 2026 626 services scored How the score works

The full ranking

19 services shown · 1 means you are out in seconds, 10 means a fight.

69 AppSignal Monitoring · 2 min · Support request 6.0 Medium Cancels through a support request, about 2 minutes over 5 steps. No refunds; a downgrade or free plan exists. Guide
89 PagerDuty Monitoring · 1 min · Email to support 5.7 Medium Cancels by email to support, about 1 minute over 4 steps. No refunds; no pause or downgrade. Guide
98 Elastic Cloud Monitoring · 3 min · Web 5.6 Medium Self-serve on the web, about 3 minutes over 4 steps. No refunds; no pause or downgrade. Guide
104 New Relic Monitoring · 2 min · Web 5.6 Medium Self-serve on the web, about 2 minutes over 4 steps. A fee can apply, no refunds; a downgrade or free plan exists. Guide
168 StatusCake Monitoring · 3 min · Web 5.2 Medium Self-serve on the web, about 3 minutes over 3 steps. No refunds; a downgrade or free plan exists. Guide
179 Honeycomb Monitoring · 2 min · Web 5.1 Medium Self-serve on the web, about 2 minutes over 5 steps. No refunds; a downgrade or free plan exists. Guide
188 Grafana Cloud Monitoring · 2 min · Web 5.0 Medium Self-serve on the web, about 2 minutes over 4 steps. No refunds; a downgrade or free plan exists. Guide
205 Better Stack Monitoring · 2 min · Web 4.9 Medium Self-serve on the web, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
219 Axiom Monitoring · 3 min · Web 4.8 Medium Self-serve on the web, about 3 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
233 Datadog Monitoring · 2 min · Web 4.7 Medium Self-serve on the web, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
240 Sentry Monitoring · 1 min · Web 4.6 Medium Self-serve on the web, about 1 minute over 4 steps. No refunds; a downgrade or free plan exists. Guide
270 Cronitor Monitoring · 2 min · Support agent 2.4 Easy A support agent is part of the flow, about 2 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
376 Pulsetic Monitoring · 2 min · Web 2.0 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
442 Checkly Monitoring · 2 min · Web 1.8 Easy Self-serve on the web, about 2 minutes over 4 steps. No refunds; a downgrade or free plan exists. Guide
470 Pingdom Monitoring · 1 min · Web 1.8 Easy Self-serve on the web, about 1 minute over 3 steps. No cancellation fee; no pause or downgrade. Guide
476 SigNoz Monitoring · 1 min · Web 1.8 Easy Self-serve on the web, about 1 minute over 2 steps. No refunds; no pause or downgrade. Guide
588 UptimeRobot Monitoring · 1 min · Web 1.5 Easy Self-serve on the web, about 1 minute over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
608 Rollbar Monitoring · 1 min · Web 1.4 Easy Self-serve on the web, about 1 minute over 3 steps. No refunds; a downgrade or free plan exists. Guide
624 Bugsnag Monitoring · 1 min · Web 1.2 Easy Self-serve on the web, about 1 minute over 3 steps. No cancellation fee; pause and downgrade exist. Guide

Showing 19 of 626 scored services.

How the score works

Six signals, fixed weights, the same formula for every service.

Each guide's verified difficulty rating fixes the band - Easy, Medium or Hard. Six signals, read from the same verified record, place the service inside that band. The weights below never change, and no score is adjusted by hand afterwards.

Time & steps 25%

The steps in the verified flow and the minutes it takes from the account page to a confirmation.

Route to cancel 20%

Self-serve on the web scores low. App-store billing sits in the middle; email, a support request or written notice scores high.

Obstacles 20%

Retention offers, surveys, extra confirmation screens and long flows recorded in the verified steps.

Findability 15%

Whether a direct link to the cancel page exists, and whether the app hides where the billing really lives.

Money after cancel 12%

Termination fees, notice periods billed in full and a no-refund policy, read from the fact rows and terms.

Pause or downgrade 8%

Whether a documented pause or a free plan exists as an alternative to cancelling outright.

What the bands mean

1 – 3.9 Easy Self-serve, no agent, done in about a minute.
4 – 6.9 Medium Extra screens, offers, or app-store billing.
7 – 10 Hard An agent, a notice period, or money lost on the way out.
Where the scores come from

Based on the cancellation flow each provider publishes - not on user reports.

Last updated 2 September 2026
Services scored 626
Sources Help pages, terms & billing docs
Corrections Reader reports, checked by hand
Read the full methodology

Missing a service? Tell us and we score it next.

Requests are reviewed weekly. Spotted something in a score that no longer matches the flow you saw? Send the correction and we check it.