Top pick plausible.io
Plausible Analytics Plausible Analytics Starter plan From $9 / month Why this one - Use this for simpler privacy-focused web analytics
Switch to Plausible Analytics
Or read our Plausible Analytics guide
How do I cancel Amplitude?
1 min Self-serve No fee To cancel
Short answer
Cancel Amplitude Plus from Organization Settings: open Plans & Billing, select Manage Billing, then Cancel Plan. It takes about a minute, Plus access continues through the end of the current subscription term, and Amplitude may then move the organization to its Free plan. Paid fees are non-refundable except the material-breach remedy in the Plus Plan Addendum.
Opens amplitude.com. We are not affiliated with Amplitude and never handle your login.
What you are cancelling
Product analytics platform with analytics, session replay, experimentation and activation features on usage-based and contract plans. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
The documented self-serve cancellation flow is for Amplitude Plus.
1
Open Organization Settings
Sign in to Amplitude, open Settings and choose Organization Settings.
2
Open Plans & Billing
Choose Plans & Billing, then select Manage Billing. The original purchaser and organization admins can access this option.
3
Select Cancel Plan
Cancel before the next renewal period. Your Plus access continues through the end of the current monthly or annual subscription term.
4
Confirm the move to Free
When Plus does not renew, Amplitude may automatically downgrade the organization to its Free plan unless you separately request account termination or deletion.
Usage above your purchased event volume can create overage fees before the cancellation becomes effective.
1
Check your Growth or Enterprise order form
The public self-serve flow applies to Plus. Contract customers should use their order form and account representative for non-renewal terms.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where people go after Amplitude
Amplitude has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
Plausible Analytics Plausible Analytics Starter plan From $9 / month Free plan posthog.com
PostHog PostHog Pay-as-you-go plan Usage-based Why this one - Use this for a broader developer-focused product stack
Switch to PostHog
Or read our PostHog guide
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when Amplitude renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Amplitude's Plus Plan Addendum says payment obligations are non-cancelable and paid fees are non-refundable. A prorated refund is only described when the customer terminates because Amplitude did not cure a material breach.
Is there a cheaper way to stay?
After Plus ends, Amplitude may automatically move the organization to its Free plan. The current Free plan includes 2 million events per month, while Plus adds higher usage capacity and two-year data retention.
Can I pause instead of cancel?
No subscription pause option is documented for Plus. Canceling schedules non-renewal instead of freezing the account mid-term.
What happens to my account data?
Amplitude advertises two-year data retention on Plus. To delete an organization, submit an organization deletion request through Amplitude support. Personal-data deletion requests can be sent to Amplitude's privacy contacts.
Frequently asked questions
When does Amplitude Plus cancellation take effect?
At the end of the current monthly or annual subscription term. Plus access remains available until then.
Does Amplitude have a free plan after cancellation?
Yes. Amplitude may automatically downgrade a non-renewing Plus organization to Free unless you request termination or deletion.
Can I get a refund for unused Plus time?
Normally no. Plus fees are non-refundable, except for the specific material-breach remedy in the Plus Plan Addendum.
Does canceling delete my Amplitude organization?
No. Billing cancellation and organization deletion are separate. Organization deletion requires a support request.
Can I pause Amplitude Plus?
No public subscription pause option is documented.
More in Analytics
→
Keep this guide honest
Did these steps still work?
Manually verified on 7 Aug 2026, based on official documentation. If Amplitude changed something, telling us takes one click - a human re-checks every report.