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INDEX 626 services ranked from easiest to hardest

Cancellation Difficulty Index

One score from 1 to 10 for every service we cover - how many steps it takes, how long it takes, and how hard the provider makes it to walk away.

Last updated 2 September 2026 626 services scored How the score works

The full ranking

30 services shown · 1 means you are out in seconds, 10 means a fight.

11 Airbyte Databases & backends · 5 min · Email to support 9.4 Hard Cancels by email to support, about 5 minutes over 4 steps. No refunds; no pause or downgrade. Guide
44 Snowflake Databases & backends · 15 min · Support request 8.9 Hard Cancels through a support request, about 15 minutes over 2 steps. No cancellation fee; no pause or downgrade. Guide
91 Redis Cloud Databases & backends · 5 min · Web 5.7 Medium Self-serve on the web, about 5 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
94 Xata Databases & backends · 5 min · Email to support 5.7 Medium Cancels by email to support, about 5 minutes over 3 steps. No refunds; no pause or downgrade. Guide
95 Aiven Databases & backends · 5 min · Web 5.6 Medium Self-serve on the web, about 5 minutes over 5 steps. No cancellation fee; pause and downgrade exist. Guide
108 Strapi Cloud Databases & backends · 3 min · Web 5.6 Medium Self-serve on the web, about 3 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
115 CockroachDB Databases & backends · 3 min · Web 5.5 Medium Self-serve on the web, about 3 minutes over 4 steps. No refunds; no pause or downgrade. Guide
119 MongoDB Atlas Databases & backends · 5 min · Web 5.5 Medium Self-serve on the web, about 5 minutes over 4 steps. No cancellation fee; a pause exists, no downgrade. Guide
121 PlanetScale Databases & backends · 3 min · Web 5.5 Medium Self-serve on the web, about 3 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
122 Turso Databases & backends · 3 min · Web 5.5 Medium Self-serve on the web, about 3 minutes over 4 steps. No refunds; no pause or downgrade. Guide
126 Firebase Databases & backends · 3 min · Web 5.4 Medium Self-serve on the web, about 3 minutes over 4 steps. No refunds; a downgrade or free plan exists. Guide
146 Pinecone Databases & backends · 10 min · Web 5.3 Medium Self-serve on the web, about 10 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
157 Databricks Databases & backends · 10 min · Web 5.2 Medium Self-serve on the web, about 10 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
158 dbt Cloud Databases & backends · 3 min · Web 5.2 Medium Self-serve on the web, about 3 minutes over 4 steps. No refunds; no pause or downgrade. Guide
159 Directus Cloud Databases & backends · 3 min · Web 5.2 Medium Self-serve on the web, about 3 minutes over 3 steps. No refunds; no pause or downgrade. Guide
174 ClickHouse Cloud Databases & backends · 5 min · Web 5.1 Medium Self-serve on the web, about 5 minutes over 3 steps. No cancellation fee; a pause exists, no downgrade. Guide
181 Prismic Databases & backends · 3 min · Web 5.1 Medium Self-serve on the web, about 3 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
193 Neon Databases & backends · 2 min · Web 5.0 Medium Self-serve on the web, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
198 Segment Databases & backends · 3 min · Web 5.0 Medium Self-serve on the web, about 3 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
213 MotherDuck Databases & backends · 2 min · Web 4.9 Medium Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
216 Upstash Redis Databases & backends · 5 min · Web 4.9 Medium Self-serve on the web, about 5 minutes over 3 steps. No refunds; no pause or downgrade. Guide
306 Prisma Postgres Databases & backends · 3 min · Web 2.2 Easy Self-serve on the web, about 3 minutes over 4 steps. 30-day notice period, no refunds; a downgrade or free plan exists. Guide
325 Fivetran Databases & backends · 10 min · Web 2.1 Easy Self-serve on the web, about 10 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
343 Supabase Databases & backends · 1 min · Web 2.1 Easy Self-serve on the web, about 1 minute over 5 steps. No cancellation fee; a downgrade or free plan exists. Guide
443 Contentful Databases & backends · 2 min · Web 1.8 Easy Self-serve on the web, about 2 minutes over 3 steps. No refunds; a downgrade or free plan exists. Guide
444 Convex Databases & backends · 2 min · Web 1.8 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
483 Storyblok Databases & backends · 2 min · Web 1.8 Easy Self-serve on the web, about 2 minutes over 3 steps. No refunds; a downgrade or free plan exists. Guide
488 Xano Databases & backends · 2 min · Web 1.8 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
535 Appwrite Cloud Databases & backends · 2 min · Web 1.6 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
551 Sanity Databases & backends · 2 min · Web 1.6 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide

Showing 30 of 626 scored services.

How the score works

Six signals, fixed weights, the same formula for every service.

Each guide's verified difficulty rating fixes the band - Easy, Medium or Hard. Six signals, read from the same verified record, place the service inside that band. The weights below never change, and no score is adjusted by hand afterwards.

Time & steps 25%

The steps in the verified flow and the minutes it takes from the account page to a confirmation.

Route to cancel 20%

Self-serve on the web scores low. App-store billing sits in the middle; email, a support request or written notice scores high.

Obstacles 20%

Retention offers, surveys, extra confirmation screens and long flows recorded in the verified steps.

Findability 15%

Whether a direct link to the cancel page exists, and whether the app hides where the billing really lives.

Money after cancel 12%

Termination fees, notice periods billed in full and a no-refund policy, read from the fact rows and terms.

Pause or downgrade 8%

Whether a documented pause or a free plan exists as an alternative to cancelling outright.

What the bands mean

1 – 3.9 Easy Self-serve, no agent, done in about a minute.
4 – 6.9 Medium Extra screens, offers, or app-store billing.
7 – 10 Hard An agent, a notice period, or money lost on the way out.
Where the scores come from

Based on the cancellation flow each provider publishes - not on user reports.

Last updated 2 September 2026
Services scored 626
Sources Help pages, terms & billing docs
Corrections Reader reports, checked by hand
Read the full methodology

Missing a service? Tell us and we score it next.

Requests are reviewed weekly. Spotted something in a score that no longer matches the flow you saw? Send the correction and we check it.