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Home / Cancel / Private Internet Access
How do I cancel Private Internet Access?
1 min Self-serve
Short answer
Turn off PIA auto-renewal in the Client Control Panel under Next Billing, or cancel through Apple or Google if that store bills you. It takes about a minute and access continues through the paid term. Most eligible payments have a 30-day refund window.
Opens www.privateinternetaccess.com. We are not affiliated with Private Internet Access and never handle your login.
What you are cancelling
VPN subscription with monthly, annual and longer-term plans for unlimited devices. This guide covers every place the subscription can live - the website, the iPhone and iPad app, and Google Play - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Turn off auto-renewal in PIA's Client Control Panel.
1
Open the Client Control Panel
Sign in to the PIA Client Control Panel.
2
Turn off auto-renewal
Under Next Billing, select Turn off auto-renewal and confirm it again if prompted.
3
Complete the prompt
Choose a cancellation reason if requested, submit it and look for the confirmation that auto-renewal was turned off.
Use Apple when the App Store bills the subscription.
1
Open App Store subscriptions
Open the App Store, select the profile picture, then Subscriptions.
2
Choose Private Internet Access
Select Private Internet Access from the subscription list.
3
Cancel
Select Cancel Subscription and confirm. Access remains active through the current billing period.
Deleting the app does not cancel the subscription.
Use Google Play when it bills the subscription.
1
Open Google Play subscriptions
Open Google Play, select the profile icon, Payments & subscriptions, then Subscriptions.
2
Choose Private Internet Access
Select Private Internet Access from the subscription list.
3
Cancel
Select Cancel Subscription and confirm. Access remains active through the current billing period.
Uninstalling the app does not cancel the subscription.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
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Compare all 6 verified alternatives to Private Internet Access
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when Private Internet Access renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
PIA accepts refund requests through support within 30 days of the last payment for most purchases. Apple in-app purchases and gift cards are excluded, and additional eligibility limits apply.
Is there a cheaper way to stay?
PIA has no permanent free plan. The subscription remains active through the paid term and then ends.
Can I pause instead of cancel?
PIA documents turning auto-renewal back on, but no subscription pause that suspends billing for a selected period.
What happens to my account data?
Subscription cancellation does not delete the PIA account. Account deletion requires a support ticket or live chat, and complete data deletion can be requested at [email protected].
Frequently asked questions
When does PIA cancellation take effect?
Turning off auto-renewal leaves the subscription active until the current paid term ends.
Can I get a PIA refund?
Most eligible payments can be refunded when requested through support within 30 days of the last payment. Apple in-app purchases and gift cards are excluded.
Do cryptocurrency purchases need cancellation?
No. PIA says cryptocurrency purchases are one-time purchases that expire unless manually renewed.
Does PIA cancellation delete the account?
No. Account deletion is separate and requires a support ticket or live chat.
Can I pause PIA?
No true pause period is documented. PIA only documents turning auto-renewal off and back on.
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Manually verified on 13 Aug 2026, based on official documentation. If Private Internet Access changed something, telling us takes one click - a human re-checks every report.