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How do I cancel TunnelBear?
2 min Self-serve
Short answer
Cancel TunnelBear from the account Overview tab, or use Apple or Google when that store bills you. It takes about two minutes and Unlimited access continues through the paid period. Eligible first-year annual website purchases have a 30-day refund guarantee.
Opens www.tunnelbear.com. We are not affiliated with TunnelBear and never handle your login.
What you are cancelling
VPN with free, unlimited and team plans across web and mobile stores. This guide covers every place the subscription can live - the website, the iPhone and iPad app, Google Play, and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Two-year and three-year website purchases do not recur and need no cancellation.
1
Open Overview
Sign in to the TunnelBear account and open the Overview tab.
2
Choose Cancel
Select Cancel, choose a downgrade reason and select Cancel Subscription.
3
Wait for confirmation
Allow the downgrade to complete and confirm that the cancellation email arrives.
Use Apple for an App Store subscription.
1
Open Apple Subscriptions
Open Settings, select your name, then Subscriptions.
2
Choose TunnelBear
Select the TunnelBear subscription.
3
Cancel
Select Cancel Subscription and confirm through Apple.
Use Google Play for a Play Store subscription.
1
Open Google Play subscriptions
Open Google Play, select the profile icon, Payments & subscriptions, then Subscriptions.
2
Choose TunnelBear
Select the TunnelBear subscription.
3
Cancel
Select Cancel subscription and follow the confirmation steps.
Only a team administrator can deactivate the team subscription.
1
Open the Teams account
As a team administrator, open the Teams account page.
2
Open team settings
In Overview, select the gear icon beside the team name.
3
Deactivate the team
Deactivate the team to stop automatic renewal. The team can still use remaining data.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where people go after TunnelBear
TunnelBear has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
CyberGhost VPN CyberGhost VPN plan $12.99 / month Different pricing purevpn.com
PureVPN PureVPN Standard plan $12.95 / month
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Different pricing nordvpn.com
NordVPN NordVPN Basic plan $14.99 / month
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Compare all 6 verified alternatives to TunnelBear
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when TunnelBear renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
The first year of an annual subscription bought directly from TunnelBear has a 30-day guarantee. Monthly, Teams and app-store purchases are excluded, and cancellation alone does not trigger a refund.
Is there a cheaper way to stay?
Unlimited access continues through the subscription period, then the account can use TunnelBear's Free tier. Two-year and three-year offers are non-recurring and expire without cancellation.
Can I pause instead of cancel?
No subscription pause option is documented in TunnelBear's official pricing, cancellation, terms or team-cancellation pages.
What happens to my account data?
A paid account cannot be self-deleted while unlimited time remains. After expiry it can be deleted; deletion is immediate, though removing all traces from servers can take up to 30 days.
Frequently asked questions
Where do I cancel TunnelBear?
In the account Overview tab, select Cancel, choose a downgrade reason and confirm Cancel Subscription.
When does TunnelBear paid access end?
Unlimited access remains available through the current subscription period.
Do two-year and three-year TunnelBear plans renew?
No. TunnelBear says these are non-recurring plans that expire without cancellation.
Can I get a TunnelBear refund?
The first year of an eligible annual website subscription has a 30-day guarantee. Monthly, Teams and app-store purchases are excluded.
How long does TunnelBear account deletion take?
The account deletion is immediate, but TunnelBear says removing all traces from its servers can take up to 30 days.
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Keep this guide honest
Did these steps still work?
Manually verified on 13 Aug 2026, based on official documentation. If TunnelBear changed something, telling us takes one click - a human re-checks every report.