How do I cancel Sourcegraph?
Cancel Sourcegraph Enterprise by sending written notice of non-renewal at least 45 days before the term ends, using [email protected] unless your Order Form names another address. Notice takes a few minutes to send; the subscription runs to the paid term. Fees are non-refundable unless the Terms require a refund after a Sourcegraph material breach.
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Enterprise code-understanding platform for search, navigation, Deep Search, Batch Changes, Insights and AI credits. The current public paid product is Enterprise. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
There is no published self-serve Cancel button for current Enterprise.
Current public paid access is an Enterprise License on an Order Form. The Terms require 45 days' written notice of non-renewal unless the Order Form says otherwise.
Email [email protected] unless the Order Form names another notice address. Ask for written confirmation of the term end date.
The subscription auto-renews for one year at then-current fees unless that notice is given. After termination you may no longer use the Services, and unpaid fees become due immediately.
Order Form notice rules control Enterprise renewal.
If the Terms were accepted for an Organization, that Organization controls the Accounts. Use the billing contact on the Order Form.
Cody Pro and Cody Free ended on 23 July 2025. Amp is a separate product at ampcode.com.
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Cancellation message
Sourcegraph requires 45 days written notice - send this to [email protected].
Subject: Non-renewal notice for Sourcegraph Enterprise ([your plan name])
Hello,
I am giving written notice of non-renewal for the Sourcegraph subscription ([your plan name]) billed to [your account email].
Please do not renew the subscription and end it at the close of the current term, on or around [desired end date].
Please confirm the effective end date in writing.
Thank you,
[your full name]
Everything you type stays in your browser - nothing is stored or sent anywhere.
Not cancelling today? Put it in your calendar.
Tell us when Sourcegraph renews and download a calendar reminder that lands 47 days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Sourcegraph requires 45 days notice - your reminder will land 47 days before the renewal date you enter. Order Form subscriptions renew for one-year terms unless you give 45 days' written notice of non-renewal, unless the Order Form says otherwise.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelThe Terms say fees are earned on receipt and non-refundable unless negotiated otherwise, except as the Terms expressly require or as required by law. A Sourcegraph material breach that is not cured leads to a refund of prepaid unused fees.
No self-serve downgrade is documented for Enterprise. After termination you may no longer use the Services. Cody Free is discontinued.
No pause or hold option is documented in the Terms or on the pricing page.
After the Agreement ends, Sourcegraph will remove your User Content from the Services. Export anything you need first. Privacy requests can go to [email protected].
Frequently asked questions
Is Cody Pro still a paid product?
No. Sourcegraph discontinued Cody Free and Cody Pro on 23 July 2025. New signups stopped on 25 June 2025.
What is the current paid Sourcegraph product?
The public pricing page lists Enterprise, starting at $16K, sold through sales. Amp is a separate product at ampcode.com.
How do I cancel Sourcegraph Enterprise?
Send written notice of non-renewal at least 45 days before the term ends, unless the Order Form says otherwise.
Do I get a refund from Sourcegraph?
Fees are non-refundable except as the Terms require after a Sourcegraph material breach, or as required by law.
Can I pause Sourcegraph?
No pause option is documented.
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Did these steps still work?
Manually verified on 17 Aug 2026, based on official documentation. If Sourcegraph changed something, telling us takes one click - a human re-checks every report.