Home / Cancellation Difficulty Index

INDEX 626 services ranked from easiest to hardest

Cancellation Difficulty Index

One score from 1 to 10 for every service we cover - how many steps it takes, how long it takes, and how hard the provider makes it to walk away.

Last updated 2 September 2026 626 services scored How the score works

The full ranking

44 services shown · 1 means you are out in seconds, 10 means a fight.

29 Cloudways Hosting & deployment · 15 min · Web 9.1 Hard Self-serve on the web, about 15 minutes over 5 steps. No cancellation fee; no pause or downgrade. Guide
64 WP Engine Hosting & deployment · 5 min · Support request 6.4 Medium Cancels through a support request, about 5 minutes over 5 steps. 30-day notice period; no pause or downgrade. Guide
66 Liquid Web Hosting & deployment · 5 min · Web 6.1 Medium Self-serve on the web, about 5 minutes over 5 steps. No cancellation fee; no pause or downgrade. Guide
70 Kamatera Hosting & deployment · 5 min · Email to support 6.0 Medium Cancels by email to support, about 5 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
71 Microsoft Azure Hosting & deployment · 5 min · Web 6.0 Medium Self-serve on the web, about 5 minutes over 4 steps. A fee can apply, no refunds; no pause or downgrade. Guide
76 GoDaddy Websites + Marketing Hosting & deployment · 3 min · Web 5.9 Medium Self-serve on the web, about 3 minutes over 4 steps. A fee can apply; no pause or downgrade. Guide
78 Pantheon Hosting & deployment · 3 min · Web 5.9 Medium Self-serve on the web, about 3 minutes over 5 steps. No refunds; a downgrade or free plan exists. Guide
79 Shopify Hosting & deployment · 5 min · Web 5.9 Medium Self-serve on the web, about 5 minutes over 5 steps. No refunds; a pause exists, no downgrade. Guide
80 Kinsta Hosting & deployment · 5 min · Web 5.8 Medium Self-serve on the web, about 5 minutes over 5 steps. No cancellation fee; no pause or downgrade. Guide
92 Squarespace Hosting & deployment · 4 min · Web 5.7 Medium Self-serve on the web, about 4 minutes over 5 steps. No cancellation fee; no pause or downgrade. Guide
93 Vultr Hosting & deployment · 10 min · Web 5.7 Medium Self-serve on the web, about 10 minutes over 4 steps. No refunds; no pause or downgrade. Guide
97 Bunny.net Hosting & deployment · 5 min · Web 5.6 Medium Self-serve on the web, about 5 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
102 Linode Hosting & deployment · 5 min · Web 5.6 Medium Self-serve on the web, about 5 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
111 Amazon Web Services Hosting & deployment · 5 min · Web 5.5 Medium Self-serve on the web, about 5 minutes over 4 steps. No refunds; no pause or downgrade. Guide
125 DigitalOcean Hosting & deployment · 10 min · Web 5.4 Medium Self-serve on the web, about 10 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
127 Fly.io Hosting & deployment · 10 min · Web 5.4 Medium Self-serve on the web, about 10 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
128 Heroku Hosting & deployment · 5 min · Web 5.4 Medium Self-serve on the web, about 5 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
129 Laravel Cloud Hosting & deployment · 2 min · Web 5.4 Medium Self-serve on the web, about 2 minutes over 4 steps. No refunds; a downgrade or free plan exists. Guide
131 OVHcloud Hosting & deployment · 10 min · Web 5.4 Medium Self-serve on the web, about 10 minutes over 4 steps. No refunds; a pause exists, no downgrade. Guide
136 AWS Lightsail Hosting & deployment · 5 min · Web 5.3 Medium Self-serve on the web, about 5 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
148 Render Hosting & deployment · 2 min · Web 5.3 Medium Self-serve on the web, about 2 minutes over 5 steps. No refunds; pause and downgrade exist. Guide
154 BigCommerce Hosting & deployment · 5 min · Web 5.2 Medium Self-serve on the web, about 5 minutes over 3 steps. 2-day notice period, no refunds; no pause or downgrade. Guide
165 Scaleway Hosting & deployment · 5 min · Web 5.2 Medium Self-serve on the web, about 5 minutes over 4 steps. No cancellation fee; a pause exists, no downgrade. Guide
176 Flywheel Hosting & deployment · 3 min · Web 5.1 Medium Self-serve on the web, about 3 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
177 Google Cloud Hosting & deployment · 5 min · Web 5.1 Medium Self-serve on the web, about 5 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
189 Koyeb Hosting & deployment · 2 min · Web 5.0 Medium Self-serve on the web, about 2 minutes over 4 steps. No refunds; a downgrade or free plan exists. Guide
194 Northflank Hosting & deployment · 3 min · Web 5.0 Medium Self-serve on the web, about 3 minutes over 3 steps. No refunds; no pause or downgrade. Guide
200 Vercel Hosting & deployment · 2 min · Web 5.0 Medium Self-serve on the web, about 2 minutes over 4 steps. No refunds; a downgrade or free plan exists. Guide
249 Hetzner Cloud Hosting & deployment · 2 min · Support request 2.9 Easy Cancels through a support request, about 2 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
273 IONOS Hosting & deployment · 5 min · Web 2.4 Easy Self-serve on the web, about 5 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
314 WordPress.com Hosting & deployment · 2 min · Web 2.2 Easy Self-serve on the web, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
319 Coolify Cloud Hosting & deployment · 2 min · Web 2.1 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
330 GoDaddy Web Hosting Hosting & deployment · 3 min · Web 2.1 Easy Self-serve on the web, about 3 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
332 Laravel Forge Hosting & deployment · 2 min · Web 2.1 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
353 Bluehost Hosting & deployment · 3 min · Web 2.0 Easy Self-serve on the web, about 3 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
386 A2 Hosting, now hosting.com Hosting & deployment · 3 min · Web 1.9 Easy Self-serve on the web, about 3 minutes over 4 steps. No cancellation fee; pause and downgrade exist. Guide
412 Hostinger Hosting & deployment · 2 min · Web 1.9 Easy Self-serve on the web, about 2 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
420 Netlify Hosting & deployment · 1 min · Web 1.9 Easy Self-serve on the web, about 1 minute over 3 steps. No refunds; a downgrade or free plan exists. Guide
436 Wix Hosting & deployment · 2 min · Web 1.9 Easy Self-serve on the web, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
448 DreamHost Hosting & deployment · 3 min · Web 1.8 Easy Self-serve on the web, about 3 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
473 Railway Hosting & deployment · 1 min · Web 1.8 Easy Self-serve on the web, about 1 minute over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
477 SiteGround Hosting & deployment · 2 min · Web 1.8 Easy Self-serve on the web, about 2 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
506 HostGator Hosting & deployment · 2 min · Web 1.7 Easy Self-serve on the web, about 2 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
513 Namecheap Hosting & deployment · 3 min · Web 1.7 Easy Self-serve on the web, about 3 minutes over 4 steps. No cancellation fee; pause and downgrade exist. Guide

Showing 44 of 626 scored services.

How the score works

Six signals, fixed weights, the same formula for every service.

Each guide's verified difficulty rating fixes the band - Easy, Medium or Hard. Six signals, read from the same verified record, place the service inside that band. The weights below never change, and no score is adjusted by hand afterwards.

Time & steps 25%

The steps in the verified flow and the minutes it takes from the account page to a confirmation.

Route to cancel 20%

Self-serve on the web scores low. App-store billing sits in the middle; email, a support request or written notice scores high.

Obstacles 20%

Retention offers, surveys, extra confirmation screens and long flows recorded in the verified steps.

Findability 15%

Whether a direct link to the cancel page exists, and whether the app hides where the billing really lives.

Money after cancel 12%

Termination fees, notice periods billed in full and a no-refund policy, read from the fact rows and terms.

Pause or downgrade 8%

Whether a documented pause or a free plan exists as an alternative to cancelling outright.

What the bands mean

1 – 3.9 Easy Self-serve, no agent, done in about a minute.
4 – 6.9 Medium Extra screens, offers, or app-store billing.
7 – 10 Hard An agent, a notice period, or money lost on the way out.
Where the scores come from

Based on the cancellation flow each provider publishes - not on user reports.

Last updated 2 September 2026
Services scored 626
Sources Help pages, terms & billing docs
Corrections Reader reports, checked by hand
Read the full methodology

Missing a service? Tell us and we score it next.

Requests are reviewed weekly. Spotted something in a score that no longer matches the flow you saw? Send the correction and we check it.