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How do I cancel Bitbucket Cloud?
Cancel Bitbucket Cloud from admin.atlassian.com/billing: an administrator opens Subscriptions, selects Manage on Bitbucket Cloud, then chooses Deactivate under More actions. It takes about 2 minutes, and deactivation is scheduled for the end of the billing period, followed by a 15-day deactivation window. Atlassian offers no credit for canceling mid-cycle; an initial purchase may qualify for a refund within 30 days.
Opens admin.atlassian.com. We are not affiliated with Bitbucket Cloud and never handle your login.
Atlassian cloud Git hosting with pull requests, Pipelines, package storage and team controls. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Cancel through the billing account that owns the subscription.
A billing, organization or site administrator opens admin.atlassian.com/billing and selects the billing account.
Choose Subscriptions, find Bitbucket Cloud, and select Manage.
Open More actions, select Deactivate, then review and confirm.
The deactivation is scheduled for the end of the billing period, followed by Atlassian's documented 15-day deactivation window.
An owner, administrator or billing contact usually must make this change.
A billing, organization or site administrator opens admin.atlassian.com/billing and selects the billing account.
Choose Subscriptions, find Bitbucket Cloud, and select Manage.
Open More actions, select Deactivate, then review and confirm.
The deactivation is scheduled for the end of the billing period, followed by Atlassian's documented 15-day deactivation window.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Where the $43.80 could go instead
Bitbucket Cloud Standard costs $43.80 a year. Here is how three tools people move to after Bitbucket Cloud compare. On a different Bitbucket Cloud plan? Pick it below.
GitLab GitLab Premium plan $29 / user / month, billed annually No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Bitbucket Cloud Standard costs you $43.80 a year
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Bi Bitbucket Cloud Standard · $3.65/month, billed monthly
Not cancelling today? Put it in your calendar.
Tell us when Bitbucket Cloud renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelAtlassian offers no credit for canceling before the end of a billing cycle. An initial purchase may qualify for a refund request within 30 days under the current Atlassian refund policy.
Teams with five or fewer users can use Bitbucket Cloud Free after the paid plan ends. Reduce the workspace to the Free limits before relying on that option.
No pause option is documented for Bitbucket Cloud.
After the paid period ends, Atlassian keeps the site accessible for 15 days and then retains product data for a plan-dependent period. A separate immediate personal-data request is available.
Frequently asked questions
How do I cancel Bitbucket Cloud?
A billing, organization or site administrator opens admin.atlassian.com/billing and selects the billing account. Then follow the remaining official cancellation steps and save the confirmation.
Do I get a refund when I cancel Bitbucket Cloud?
Atlassian offers no credit for canceling before the end of a billing cycle. An initial purchase may qualify for a refund request within 30 days under the current Atlassian refund policy.
Can I pause Bitbucket Cloud instead?
No pause option is documented for Bitbucket Cloud.
What happens to my account after canceling Bitbucket Cloud?
Teams with five or fewer users can use Bitbucket Cloud Free after the paid plan ends. Reduce the workspace to the Free limits before relying on that option. After the paid period ends, Atlassian keeps the site accessible for 15 days and then retains product data for a plan-dependent period. A separate immediate personal-data request is available.
Did these steps still work?
Manually verified on 8 Aug 2026, based on official documentation. If Bitbucket Cloud changed something, telling us takes one click - a human re-checks every report.