Cancel Canny as an Owner from General settings > Billing, using the cancellation option at the bottom of the page. Follow the prompts to finish. Service continues through the end of the current monthly or annual billing cycle. Business customers must contact their Canny account manager, chat or [email protected].
Opens help.canny.io. We are not affiliated with Canny and never handle your login.
Customer-feedback, feature-request and product-roadmap platform. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.
Sign in as an Owner, open General settings and select Billing.
Select the cancellation option at the bottom of the Billing page.
Follow the prompts. Service remains available until the current billing cycle ends. Business customers instead contact their account manager, Canny chat or [email protected].
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Canny Pro costs $948 a year. Each option below does the same job for less - switch and the difference stays in your account for the next twelve months. On a different Canny plan? Pick it below.
Productboard Productboard Plus plan $25 / maker / month Why this one - Roadmaps and insights for product teams
Featurebase Featurebase Growth plan $37 / seat / month Why this one - Feedback and support suite with a free tier
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Ca Canny Pro · $79/month, billed yearly
Tell us when Canny renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Canny's current cancellation article does not promise refunds. Ask Canny support about any billing exception before cancelling.
Owners can change plans from General settings > Billing. Older accounts may need support to enable the current Pro or Business plans.
Canny does not document a subscription-pause option in its current cancellation article.
Canny's current cancellation article does not state when account data is deleted after cancellation.
Only an Owner admin can access Billing or request billing changes through support.
At the end of the current monthly or annual billing cycle.
Contact the dedicated account manager, Canny chat or [email protected].
Manually verified on 13 Aug 2026, based on official documentation. If Canny changed something, telling us takes one click - a human re-checks every report.
