Cancel ReadMe as Project Owner from General Settings, Project Settings: click Cancel Subscription to stop paying and revert to a trial. Delete Project is a separate TOS cancel path that immediately deletes content. A monthly plan cancelled mid-month gets a prorated refund for remaining days.
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API and product documentation platform with Starter, Pro and Enterprise projects. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Manage Plan is Admin Settings, Manage Plan. The Billing Portal is for payment method and invoices, Project Owner only.
Only the Project Owner can cancel billing. Open General Settings, then Project Settings, and scroll to the bottom.
ReadMe help: Cancel Subscription stops paying and reverts the project to a trial. This is not the same as deleting the project.
The terms say you cancel by clicking the red Delete Project button in Project Settings. Email or phone is not cancellation. Delete Project immediately deletes content, which cannot be recovered, and you will not be charged again.
Delete Project immediately deletes all docs. Export a ZIP or PDF first if you need a copy. Cancel Subscription is the help-documented way to stop paying without that deletion.
Admins cannot view or change payment method, billing history or plan. Billing follows the Project Owner's account.
Payment and billing help is for self-serve plans. Enterprise users should contact their Customer Success Manager.
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ReadMe Pro costs $3,000 a year. The saving shown is what stays in your account over the next twelve months.
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If a project plan is cancelled part-way through a month on a monthly billing cycle, you receive a prorated refund for remaining days. ReadMe says it will do its best to process refunds fairly, based on usage.
Cancel Subscription reverts the project to a trial. Starter remains $0 per month. You can also open Admin Settings, Manage Plan to change plans. Billing Portal can change plan and payment method for the Project Owner.
No subscription pause option is documented. Cancel Subscription reverts the project to a trial.
Delete Project immediately deletes all associated data and cannot be undone, including by ReadMe Support. Before you delete, export docs as a ZIP (emailed) or PDF from the Branch menu, or use GitHub sync or the API.
As Project Owner, open General Settings, Project Settings, then Cancel Subscription. That stops paying and reverts the project to a trial.
The terms treat the red Delete Project button as cancellation. Content is deleted immediately and cannot be recovered. You will not be charged again.
On a monthly cycle, a mid-month cancel gets a prorated refund for remaining days. ReadMe says it processes refunds fairly based on usage.
No. The terms say an email or phone request is not cancellation.
Only the Project Owner. Admins cannot view or update the payment method, billing history or plan.
Manually verified on 23 Aug 2026, based on official documentation. If ReadMe changed something, telling us takes one click - a human re-checks every report.
