Top pick loom.com
Loom Loom Business plan $18 / user / month Higher listed entry price
Why this one - Team video messaging with a Starter plan after cancel
Switch to Loom
Or read our Loom guide
How do I cancel Tella?
2 min Self-serve No fee To cancel
Short answer
Cancel Tella from workspace Settings: open Plans & Billing, click Manage, then Cancel Subscription in Stripe and confirm. It takes about 2 minutes; cancellation is scheduled after the billing period listed on the Stripe page. First-time purchases can be refunded within 14 days; ordinary renewals are not.
Opens www.tella.com. We are not affiliated with Tella and never handle your login.
What you are cancelling
Screen recorder, AI video editor and hosting for product videos, billed per Owner or Member seat. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Billing runs through Stripe from Plans & Billing. There is no documented app-store subscription to cancel.
1
Open workspace Settings
Click your workspace name in the top left, then click Settings.
2
Open Plans & Billing
Click Plans & Billing in the sidebar.
3
Click Manage on your current plan
Tella redirects you to the Stripe portal.
4
Click Cancel Subscription and confirm
Cancellations are scheduled after the end of the billing period listed on the Stripe confirmation page. Once you click cancel, you will not be billed again after that date.
1
Cancel from the workspace that holds the seats
Every Owner and Member is a billable seat. Viewers are free. Adding or removing members prorates the current period.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where the $156 could go instead
Tella Pro costs $156 a year. Here is how three tools people move to after Tella compare. On a different Tella plan? Pick it below.
Loom Loom Business plan $18 / user / month Higher price veed.io
VEED VEED Lite plan $19 / month Higher listed entry price
Why this one - Browser video editor and recorder
Switch to VEED
Or read our VEED guide
Free plan descript.com
Descript Descript Hobbyist plan $24 / person / month Higher listed entry price
Why this one - Transcript-first audio and video editor
Switch to Descript
Or read our Descript guide
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Tella Pro costs you $156 a year
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Te Tella Pro · $13/month, billed yearly
$156
a year if you keep it · $13/mo
Not cancelling today? Put it in your calendar.
Tell us when Tella renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Full refund within 14 days of the initial paid-plan purchase, no questions asked. Outside that window, Tella may refund billing errors, unresolved technical issues that prevented use, and accidental renewals requested within 7 days of the renewal date. Ordinary renewals are not refunded. Request a refund through Tella support with the account email, charge date and amount. Approved refunds typically process in 5-10 business days.
Is there a cheaper way to stay?
When the subscription ends you keep existing videos (view and share) but cannot record, edit or export until you resubscribe. There is no documented permanent free recording plan. Deleting the account cancels Stripe immediately and permanently deletes videos.
Can I pause instead of cancel?
Tella does not currently offer an option to pause a subscription. Cancel instead; access continues until the end of the current billing period, and videos remain while the subscription is inactive.
What happens to my account data?
Cancelling the subscription does not delete videos. Deleting the account from Settings, Profile, Delete account permanently deletes the account and all videos and immediately cancels any active Tella subscription. That cannot be undone.
Frequently asked questions
How do I cancel Tella?
Workspace name, Settings, Plans & Billing, Manage, then Cancel Subscription in Stripe and confirm.
When does access end?
Cancellation is scheduled after the end of the billing period shown on the Stripe confirmation page. You keep existing videos; recording, editing and export stop until you resubscribe.
Can I get a refund?
Yes within 14 days of the first paid purchase. Accidental renewals have a 7-day window. Ordinary renewals are not refunded.
Can I pause Tella?
No. Tella does not offer pausing. Cancel and resubscribe later; videos stay.
Does deleting my account cancel billing?
Yes. Account deletion cancels the Stripe subscription immediately and deletes all videos.
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Manually verified on 22 Aug 2026, based on official documentation. If Tella changed something, telling us takes one click - a human re-checks every report.