Home / All services / Free trial
How do I cancel a free trial before it charges me?
A free trial turns into a paid subscription unless you cancel it first, and you cancel it in the account that is paying for it rather than in the app that offered it. Three of the four routes below document a deadline, each with its own scope: Apple asks you to cancel a free or discounted trial at least 24 hours before the trial ends, Google's Play terms say you must cancel before the end of the trial period to avoid being charged, and Microsoft's Store Terms of Sale set the same end-of-trial deadline for third-party subscriptions billed through Microsoft.
The steps below are the platforms' own, taken from their support pages and terms. Underneath them are guides for the best-known services whose own trial turns into a charge unless you cancel, each with the plan prices, the refund rules and what happens to your account after you stop paying. If yours is not among them, search the full catalogue below.
Ending a trial on each of the four billing rails
A trial is cancelled wherever the card details went, so start with the rail that took them. All four routes work even when you cannot remember which app started the trial.
In the Settings app, tap your name, tap Subscriptions, tap the subscription, then tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. Apple states the deadline plainly: if you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.
On your Android device, go to subscriptions in Google Play, select the subscription you want to cancel, tap Cancel subscription, then follow the instructions. Make sure to sign in to the Google Account that has your subscriptions, and note that when you uninstall the app, your subscription won't cancel.
Go to Subscriptions at account.microsoft.com/services and sign in with the Microsoft account you used to purchase your subscription. Find your subscription and select Manage, then on the next page select Cancel, and scroll through and follow the instructions on the page to proceed with cancellation.
Sign in to Subscriptions in your Google payments profile, find the subscription you want to cancel, select Manage, then select Cancel subscription. If the Cancel subscription option is unavailable, go to the Google product you subscribed to and select Manage subscription, where you can cancel it.
On Google Play, cancelling a trial is not like cancelling a paid subscription: Google's Play terms say that to avoid being charged you must cancel before the end of the trial period, and that once you cancel your trial you immediately lose access to the content and any subscription privileges unless otherwise specified.
Every step above comes from If you want to cancel a subscription from Apple, Cancel, pause, or change a subscription on Google Play (Android), Google Play Terms of Service, Cancel your Microsoft subscription and Manage recurring payments & subscriptions (Computer).
Find the service whose trial is about to charge you
This searches every guide in our catalogue, so you can open the one that documents your own trial length, deadline and refund rules.
Guides for services whose free trial turns into a charge
Every guide here documents a trial that becomes a paid subscription unless you cancel it. Each one adds the plan prices, the refund rules and what happens to your account.
Amazon Prime Easy H Hulu Easy
Spotify Premium Easy
Apple TV Easy
PlayStation Plus Easy
DIRECTV Hard
Calm Easy
The New York Times Easy
DoorDash DashPass Easy
LinkedIn Premium Easy
Noom Weight Easy
Semrush Hard
Experian Membership Easy
CapCut Medium
Shopify Medium CP ClassPass Easy
Substack paid publication Easy
Moz Pro Medium
Surfer SEO Easy
Softr Easy
BODi Easy
Fotor Easy
Linearity Curve Medium
FlutterFlow Easy Pi Pingdom Easy Frequently asked questions
How long before the trial ends do I have to cancel?
Three of the four rails document a deadline. Apple says that if you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends. Google's Play terms say that to avoid being charged, you must cancel before the end of the trial period. Microsoft states its deadline in the part of the Store Terms of Sale that covers third-party subscriptions billed through Microsoft rather than Microsoft's own subscriptions: if you are taking part in any trial-period offer you must cancel the service by the end of the trial period to avoid incurring new charges unless Microsoft notifies you otherwise, and if you do not cancel the service at the end of the trial period you authorise Microsoft to charge your payment method. Google's payments profile documentation sets no trial deadline of its own.
Do I keep the rest of the trial after I cancel?
On Google Play, no. That is where a trial differs from a paid subscription: Google's Play terms say that once you cancel your trial, you will immediately lose access to the content and any subscription privileges unless otherwise specified, while for a paid subscription Google says you'll still be able to use your subscription for the time you've already paid. Apple documents no such rule for trials. Its Media Services terms state the general case only: when your subscription to any service or content ends, you lose access to any functionality or content of that service that requires a subscription.
Does deleting the app stop the trial converting?
No. Google is explicit about it: when you uninstall the app, your subscription won't cancel. Apple's Media Services terms say subscriptions automatically renew until cancelled in the Manage Subscriptions section of your account settings. Either way the charge is stopped in the billing rail's own subscription list, not by removing the app.
The trial is not in any of those lists.
Then you are looking at the wrong account, or someone else is billing you. Google says that if you can't find your subscription, it may be on a different account, and asks you to try switching between accounts. Microsoft asks you to sign in with the Microsoft account you used to purchase your subscription. Apple asks you to search your email for the words "receipt from Apple" or "invoice from Apple" and check which Apple Account was used, and says that if you can't find a receipt from Apple at all, you might have bought the subscription from another company, so check your bank or credit card statement to find out who bills you and cancel with them. In your Google payments profile the equivalent fallback is Google's own: if both the Cancel subscription and Manage subscription options are unavailable, cancel through the subscription provider.
A charge appeared before the trial was even over.
Check whether it is a charge or a hold. Apple's Media Services terms say you will be charged no more than 24 hours prior to the start of the latest subscription period, and Google's Play terms say you may be charged no earlier than 24 hours before the beginning of each billing period, so a real charge can land a day early on both. Separately from the charge itself, Google says an authorisation hold may be placed on your form of payment up to 48 hours prior to the beginning of the next renewal period, or up to 5 days before it if you are based in India or Brazil.
Can I start the same trial again later?
Not always, so do not cancel on the assumption that you can. Apple's Media Services terms say that if you start a free trial to a subscription offered by Apple as content provider and cancel before it ends, you cannot reactivate the free trial. Google's Play terms say access to trial periods may be limited to a certain number of trials for each user during a given period, or other restrictions.
Every step and answer above comes from these pages, quoted rather than paraphrased where the wording matters. This page is re-checked every 60 days.