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Home / Cancel / Chewy Autoship
How do I cancel Chewy Autoship?
1 min Self-serve No fee To cancel
Short answer
Cancel Chewy Autoship from Manage Autoship in Your Account: select the order and click Cancel This Autoship. It takes about a minute and stops all future shipments for that Autoship; cancel before the next order is authorized to avoid that shipment. There is no cancellation fee, and eligible shipped items follow Chewy's 365-day return policy.
Opens www.chewy.com. We are not affiliated with Chewy Autoship and never handle your login.
What you are cancelling
No-fee recurring orders for eligible pet products on a customer-selected delivery schedule. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
1
Open Manage Autoship
Sign in to Chewy and open Manage Autoship from Your Account.
2
Select the Autoship
Choose the recurring order you want to end.
3
Click Cancel This Autoship
The button is at the bottom of the page. Confirm the cancellation to stop all future shipments for that Autoship.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where people go after Chewy Autoship
Chewy Autoship has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when Chewy Autoship renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Autoship cancellation has no fee and stops future shipments. Most shipped items can be returned within 365 days with free return shipping; refunds can go to the original payment method or Chewy account credit, with documented exceptions for activated gift cards and some prescription items.
Is there a cheaper way to stay?
There is no paid Autoship tier to downgrade. You can remove products, change frequency or keep your Chewy account without an active Autoship.
Can I pause instead of cancel?
Manage Autoship lets you use Skip Shipment, change the next order date and change delivery frequency. Chewy says the next order date can be changed up to 48 hours before the scheduled order.
What happens to my account data?
Cancelling Autoship does not close the Chewy account. Chewy provides a separate privacy-rights request for deletion and says retained data follows its internal retention schedule and applicable legal requirements.
Frequently asked questions
How do I cancel a Chewy Autoship?
Open Manage Autoship, select the recurring order and click Cancel This Autoship at the bottom of the page.
Does Chewy Autoship have a cancellation fee?
No. Chewy says Autoship has no membership fee and can be cancelled without a cancellation fee.
Can I skip an Autoship instead of cancelling?
Yes. Manage Autoship includes Skip Shipment, next-order date controls and frequency controls.
Can I return an Autoship order?
Yes, subject to Chewy's return policy. Most items can be returned within 365 days, with exceptions for activated gift cards and some prescription items.
Does cancelling Autoship delete my Chewy account?
No. Account data deletion is a separate privacy-rights request.
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Manually verified on 13 Aug 2026, based on official documentation. If Chewy Autoship changed something, telling us takes one click - a human re-checks every report.