Top pick pulsetic.com
Pulsetic Pulsetic Solo plan $9 / month
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How do I cancel UptimeRobot?
1 min Self-serve No fee To cancel
Short answer
Cancel UptimeRobot from the ellipsis menu, then Billing, Plan & Subscription, then Cancel Auto-Renewal. It takes about a minute, and the paid plan stays active until the current billing cycle ends, then the account moves to Free. New subscriptions and upgrades have a 14-day money-back guarantee.
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What you are cancelling
Website, API and server uptime monitoring with status pages and alerting. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
The dedicated cancel article documents Cancel Auto-Renewal on credit-card subscriptions. The terms also mention cancelling upgrades in My Settings.
1
Log in as the account owner
Sub-users, including Admin-role sub-users, cannot edit billing or open invoices. Only the account owner has billing access.
2
Open the ellipsis menu
In the dashboard, open the three-dot ellipsis menu.
3
Open Billing, Plan & Subscription
Navigate to Billing, Plan & Subscription.
4
Select Cancel Auto-Renewal
This turns off auto-renewal. The current paid plan stays active until its expiration date, then the account moves to Free. The dedicated cancel article covers credit-card subscriptions.
Only the account owner can edit billing.
1
Use the main account holder
Sub-users cannot edit the billing section or access invoices. Ask the account owner to cancel auto-renewal or to share invoices.
2
Enterprise invoice customers should confirm the route
Enterprise offers custom invoicing, purchase orders, wire transfers and net terms. The public cancel article documents credit-card Cancel Auto-Renewal. Confirm the contract route with [email protected].
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where people go after UptimeRobot
UptimeRobot has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
Pulsetic Pulsetic Solo plan $9 / month Different pricing statuscake.com
StatusCake StatusCake Superior plan $24.49 / month
Switch to StatusCake
Or read our StatusCake guide
Free plan checklyhq.com
Checkly Checkly Starter plan $24 / month
Switch to Checkly
Or read our Checkly guide
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when UptimeRobot renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
New subscriptions and upgrades have a 14-day money-back guarantee. Contact support within 14 days of the payment. Only that latest eligible payment is refundable. Outside that window, prepaid fees are not refunded, except special cases or material-breach remedies at UptimeRobot's discretion.
Is there a cheaper way to stay?
Cancel Auto-Renewal takes effect at the end of the current billing cycle and moves the account to Free (50 monitors, 5-minute interval). A chosen downgrade is scheduled for renewal and can be cancelled before then from the ellipsis menu, then Billing, Plan & Subscription. If the monitor count is over the new plan's limit, all monitors are paused. SSL error checking and SSL or domain-expiry reminders are turned off and are not turned back on automatically after a later upgrade.
Can I pause instead of cancel?
No subscription pause or billing-hold option is documented. Individual monitors can be paused. If a downgraded Free account still has more than 50 monitors, all monitors are paused until the count is reduced or the account is upgraded.
What happens to my account data?
Free retains monitoring data for 3 months, Solo for 12 months, and Team, Scale and Enterprise for 24 months, after which it is deleted. Deleting the account from Account Details requires a verification email. After confirmation, personal data is removed, the account is disabled, the subscription is cancelled and monitors are paused. The DPA says Customer Personal Data is deleted within 90 days of termination unless return is requested or law requires retention.
Frequently asked questions
Who can cancel UptimeRobot?
The main account holder. Sub-users, including Admin-role sub-users, cannot edit billing.
When does cancellation take effect?
At the end of the current billing cycle. Cancel Auto-Renewal leaves the paid plan active until the expiration date, then the account moves to Free.
Can I get a refund?
Contact support within 14 days of payment for the money-back guarantee. Outside that window, prepaid time is not refunded.
Will I keep my account after I cancel?
Yes. Turning off auto-renewal does not delete the account. It moves to Free when the paid period ends.
What happens to my monitors on Free?
If you have more than 50 monitors, all of them are paused until you delete down to 50 or resubscribe. SSL and domain-expiry reminders stay off until you re-enable them one monitor at a time.
Does deleting the account cancel billing?
Yes. After the verification email, UptimeRobot says the subscription is cancelled, monitors are paused and personal data is removed.
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Keep this guide honest
Did these steps still work?
Manually verified on 17 Aug 2026, based on official documentation. If UptimeRobot changed something, telling us takes one click - a human re-checks every report.