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INDEX 626 services ranked from easiest to hardest

Cancellation Difficulty Index

One score from 1 to 10 for every service we cover - how many steps it takes, how long it takes, and how hard the provider makes it to walk away.

Last updated 2 September 2026 626 services scored How the score works

The full ranking

3 services shown · 1 means you are out in seconds, 10 means a fight.

10 Okta Identity & privacy · 10 min · Sales or support 9.5 Hard No self-serve cancel; it goes through sales or support, about 10 minutes over 4 steps. 30-day notice period, no refunds; no pause or downgrade. Guide
26 Stytch Identity & privacy · 5 min · Sales or support 9.2 Hard No self-serve cancel; it goes through sales or support, about 5 minutes over 3 steps. 30-day notice period, no refunds; no pause or downgrade. Guide
46 WorkOS Identity & privacy · 5 min · Sales or support 8.9 Hard No self-serve cancel; it goes through sales or support, about 5 minutes over 3 steps. 30-day notice period, no refunds; no pause or downgrade. Guide

Showing 3 of 626 scored services.

How the score works

Six signals, fixed weights, the same formula for every service.

Each guide's verified difficulty rating fixes the band - Easy, Medium or Hard. Six signals, read from the same verified record, place the service inside that band. The weights below never change, and no score is adjusted by hand afterwards.

Time & steps 25%

The steps in the verified flow and the minutes it takes from the account page to a confirmation.

Route to cancel 20%

Self-serve on the web scores low. App-store billing sits in the middle; email, a support request or written notice scores high.

Obstacles 20%

Retention offers, surveys, extra confirmation screens and long flows recorded in the verified steps.

Findability 15%

Whether a direct link to the cancel page exists, and whether the app hides where the billing really lives.

Money after cancel 12%

Termination fees, notice periods billed in full and a no-refund policy, read from the fact rows and terms.

Pause or downgrade 8%

Whether a documented pause or a free plan exists as an alternative to cancelling outright.

What the bands mean

1 – 3.9 Easy Self-serve, no agent, done in about a minute.
4 – 6.9 Medium Extra screens, offers, or app-store billing.
7 – 10 Hard An agent, a notice period, or money lost on the way out.
Where the scores come from

Based on the cancellation flow each provider publishes - not on user reports.

Last updated 2 September 2026
Services scored 626
Sources Help pages, terms & billing docs
Corrections Reader reports, checked by hand
Read the full methodology

Missing a service? Tell us and we score it next.

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