Home / Cancellation Difficulty Index

INDEX 626 services ranked from easiest to hardest

Cancellation Difficulty Index

One score from 1 to 10 for every service we cover - how many steps it takes, how long it takes, and how hard the provider makes it to walk away.

Last updated 2 September 2026 626 services scored How the score works

The full ranking

62 services shown · 1 means you are out in seconds, 10 means a fight.

01 Gong Analytics · 10 min · Written notice 9.9 Hard Written notice by letter, about 10 minutes over 4 steps. 60-day notice period, a fee can apply; no pause or downgrade. Guide
02 AT&T Internet Internet & telecom · 15 min · Sales or support 9.8 Hard No self-serve cancel; it goes through sales or support, about 15 minutes over 4 steps. A fee can apply; no pause or downgrade. Guide
03 Fullstory Analytics · 10 min · Support request 9.8 Hard Cancels through a support request, about 10 minutes over 4 steps. 60-day notice period, no refunds; no pause or downgrade. Guide
04 DIRECTV Internet & telecom · 15 min · Sales or support 9.7 Hard No self-serve cancel; it goes through sales or support, about 15 minutes over 4 steps. A fee can apply, no refunds; a pause exists, no downgrade. Guide
05 LogRocket Analytics · 10 min · Email to support 9.7 Hard Cancels by email to support, about 10 minutes over 4 steps. 30-day notice period, a fee can apply, no refunds; no pause or downgrade. Guide
06 Mixpanel Analytics · 5 min · Support request 9.7 Hard Cancels through a support request, about 5 minutes over 4 steps. A fee can apply, no refunds; no pause or downgrade. Guide
07 Factory Droid AI coding tools · 5 min · Email to support 9.6 Hard Cancels by email to support, about 5 minutes over 4 steps. 30-day notice period; no pause or downgrade. Guide
08 Paddle Developer infrastructure · 10 min · Sales or support 9.6 Hard No self-serve cancel; it goes through sales or support, about 10 minutes over 4 steps. 30-day notice period, no refunds; no pause or downgrade. Guide
09 Keap SEO & marketing · 1 day · Support agent 9.5 Hard A support agent is part of the flow, about a day over 4 steps. 10-day notice period, a fee can apply, no refunds; no pause or downgrade. Guide
10 Okta Identity & privacy · 10 min · Sales or support 9.5 Hard No self-serve cancel; it goes through sales or support, about 10 minutes over 4 steps. 30-day notice period, no refunds; no pause or downgrade. Guide
11 Airbyte Databases & backends · 5 min · Email to support 9.4 Hard Cancels by email to support, about 5 minutes over 4 steps. No refunds; no pause or downgrade. Guide
12 Augment Code AI coding tools · 5 min · Email to support 9.4 Hard Cancels by email to support, about 5 minutes over 4 steps. 30-day notice period, no refunds; no pause or downgrade. Guide
13 Carta Productivity · 15 min · Support request 9.4 Hard Cancels through a support request, about 15 minutes over 4 steps. 15-day notice period, no refunds; no pause or downgrade. Guide
14 Constant Contact SEO & marketing · 10 min · Support agent 9.4 Hard A support agent is part of the flow, about 10 minutes over 4 steps. No cancellation fee; a pause exists, no downgrade. Guide
15 Cox Internet Internet & telecom · 15 min · Sales or support 9.4 Hard No self-serve cancel; it goes through sales or support, about 15 minutes over 4 steps. 1-day notice period; a pause exists, no downgrade. Guide
16 Heap Analytics · 5 min · Sales or support 9.4 Hard No self-serve cancel; it goes through sales or support, about 5 minutes over 4 steps. 45-day notice period, no refunds; no pause or downgrade. Guide
17 Profound SEO & marketing · 10 min · Written notice 9.4 Hard Written notice by letter, about 10 minutes over 3 steps. 30-day notice period, no refunds; no pause or downgrade. Guide
18 Personio Productivity · 10 min · Support request 9.3 Hard Cancels through a support request, about 10 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
19 Remote Productivity · 5 min · Email to support 9.3 Hard Cancels by email to support, about 5 minutes over 4 steps. 30-day notice period; no pause or downgrade. Guide
20 Statsig Developer infrastructure · 5 min · Email to support 9.3 Hard Cancels by email to support, about 5 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
21 Vanta Security & protection · 5 min · Support request 9.3 Hard Cancels through a support request, about 5 minutes over 4 steps. 30-day notice period, no refunds; a downgrade or free plan exists. Guide
22 GitGuardian Security & protection · 5 min · Sales or support 9.2 Hard No self-serve cancel; it goes through sales or support, about 5 minutes over 3 steps. 60-day notice period, no refunds; no pause or downgrade. Guide
23 Mux Developer infrastructure · 5 min · Email to support 9.2 Hard Cancels by email to support, about 5 minutes over 3 steps. 60-day notice period; no pause or downgrade. Guide
24 Pendo Analytics · 10 min · Email to support 9.2 Hard Cancels by email to support, about 10 minutes over 4 steps. No refunds; no pause or downgrade. Guide
25 Rippling Productivity · 10 min · Sales or support 9.2 Hard No self-serve cancel; it goes through sales or support, about 10 minutes over 3 steps. 30-day notice period; no pause or downgrade. Guide
26 Stytch Identity & privacy · 5 min · Sales or support 9.2 Hard No self-serve cancel; it goes through sales or support, about 5 minutes over 3 steps. 30-day notice period, no refunds; no pause or downgrade. Guide
27 Weight Watchers Fitness & wellness · 3 days · Support agent 9.2 Hard A support agent is part of the flow, about 3 days over 3 steps. A fee can apply; a pause exists, no downgrade. Guide
28 Blacksmith Developer infrastructure · 5 min · Email to support 9.1 Hard Cancels by email to support, about 5 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
29 Cloudways Hosting & deployment · 15 min · Web 9.1 Hard Self-serve on the web, about 15 minutes over 5 steps. No cancellation fee; no pause or downgrade. Guide
30 Insightly CRM SEO & marketing · 5 min · Sales or support 9.1 Hard No self-serve cancel; it goes through sales or support, about 5 minutes over 3 steps. 30-day notice period, a fee can apply, no refunds; no pause or downgrade. Guide
31 Semrush SEO & marketing · 10 min · Support request 9.1 Hard Cancels through a support request, about 10 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
32 Brex Productivity · 15 min · Support request 9.0 Hard Cancels through a support request, about 15 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
33 Crunch Fitness Fitness & wellness · 20 min · Support agent 9.0 Hard A support agent is part of the flow, about 20 minutes over 4 steps. A fee can apply; a pause exists, no downgrade. Guide
34 Deel Productivity · 5 min · Support request 9.0 Hard Cancels through a support request, about 5 minutes over 3 steps. 30-day notice period; no pause or downgrade. Guide
35 Keeper Security & protection · 5 min · Email to support 9.0 Hard Cancels by email to support, about 5 minutes over 3 steps. 30-day notice period; a downgrade or free plan exists. Guide
36 Password Boss Security & protection · 5 min · Support request 9.0 Hard Cancels through a support request, about 5 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
37 Polar Developer infrastructure · 5 min · Sales or support 9.0 Hard No self-serve cancel; it goes through sales or support, about 5 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide
38 Anytime Fitness Fitness & wellness · 10 min · Sales or support 8.9 Hard No self-serve cancel; it goes through sales or support, about 10 minutes over 3 steps. A fee can apply; a pause exists, no downgrade. Guide
39 Depot Developer infrastructure · 5 min · Email to support 8.9 Hard Cancels by email to support, about 5 minutes over 3 steps. No refunds; no pause or downgrade. Guide
40 Fern Productivity · 5 min · Email to support 8.9 Hard Cancels by email to support, about 5 minutes over 2 steps. 30-day notice period; no pause or downgrade. Guide
41 Hatchet Developer infrastructure · 5 min · Email to support 8.9 Hard Cancels by email to support, about 5 minutes over 1 step. 30-day notice period; no pause or downgrade. Guide
42 Mintlify Productivity · 5 min · Email to support 8.9 Hard Cancels by email to support, about 5 minutes over 3 steps. 30-day notice period, no refunds; no pause or downgrade. Guide
43 Ramp Productivity · 10 min · Support request 8.9 Hard Cancels through a support request, about 10 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
44 Snowflake Databases & backends · 15 min · Support request 8.9 Hard Cancels through a support request, about 15 minutes over 2 steps. No cancellation fee; no pause or downgrade. Guide
45 WeWeb AI app builders · 5 min · Email to support 8.9 Hard Cancels by email to support, about 5 minutes over 3 steps. 30-day notice period, a fee can apply; a downgrade or free plan exists. Guide
46 WorkOS Identity & privacy · 5 min · Sales or support 8.9 Hard No self-serve cancel; it goes through sales or support, about 5 minutes over 3 steps. 30-day notice period, no refunds; no pause or downgrade. Guide
47 ContentKing SEO & marketing · 5 min · Support request 8.8 Hard Cancels through a support request, about 5 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
48 Dagger Cloud Developer infrastructure · 5 min · Email to support 8.8 Hard Cancels by email to support, about 5 minutes over 2 steps. No cancellation fee; no pause or downgrade. Guide
49 Inngest Developer infrastructure · 5 min · Email to support 8.8 Hard Cancels by email to support, about 5 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
50 June Analytics · 5 min · Email to support 8.8 Hard Cancels by email to support, about 5 minutes over 2 steps. No refunds; no pause or downgrade. Guide
51 Liveblocks Developer infrastructure · 5 min · Email to support 8.8 Hard Cancels by email to support, about 5 minutes over 1 step. No cancellation fee; no pause or downgrade. Guide
52 Sourcegraph Developer infrastructure · 5 min · Sales or support 8.8 Hard No self-serve cancel; it goes through sales or support, about 5 minutes over 3 steps. 45-day notice period; no pause or downgrade. Guide
53 Copy.ai SEO & marketing · 5 min · Email to support 8.7 Hard Cancels by email to support, about 5 minutes over 3 steps. No cancellation fee; a downgrade or free plan exists. Guide
54 BJ's Wholesale Club Memberships & delivery · 5 min · Email to support 8.6 Hard Cancels by email to support, about 5 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
55 Kit SEO & marketing · 5 min · Email to support 8.6 Hard Cancels by email to support, about 5 minutes over 3 steps. No cancellation fee; pause and downgrade exist. Guide
56 Modal Developer infrastructure · 5 min · Email to support 8.6 Hard Cancels by email to support, about 5 minutes over 3 steps. No refunds; no pause or downgrade. Guide
57 Tabnine AI coding tools · 5 min · Email to support 8.6 Hard Cancels by email to support, about 5 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
58 Thrive Market Memberships & delivery · 5 min · Email to support 8.6 Hard Cancels by email to support, about 5 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
59 Google Workspace Domains & email · 5 min · Web 8.5 Hard Self-serve on the web, about 5 minutes over 4 steps. No cancellation fee; no pause or downgrade. Guide
60 Sam's Club Memberships & delivery · 5 min · Support request 8.5 Hard Cancels through a support request, about 5 minutes over 3 steps. No cancellation fee; no pause or downgrade. Guide
61 Weights & Biases Developer infrastructure · 5 min · Email to support 8.5 Hard Cancels by email to support, about 5 minutes over 3 steps. 5-day notice period; a downgrade or free plan exists. Guide
62 HubSpot SEO & marketing · 3 min · Web 8.1 Hard Self-serve on the web, about 3 minutes over 4 steps. No cancellation fee; a downgrade or free plan exists. Guide

Showing 62 of 626 scored services.

How the score works

Six signals, fixed weights, the same formula for every service.

Each guide's verified difficulty rating fixes the band - Easy, Medium or Hard. Six signals, read from the same verified record, place the service inside that band. The weights below never change, and no score is adjusted by hand afterwards.

Time & steps 25%

The steps in the verified flow and the minutes it takes from the account page to a confirmation.

Route to cancel 20%

Self-serve on the web scores low. App-store billing sits in the middle; email, a support request or written notice scores high.

Obstacles 20%

Retention offers, surveys, extra confirmation screens and long flows recorded in the verified steps.

Findability 15%

Whether a direct link to the cancel page exists, and whether the app hides where the billing really lives.

Money after cancel 12%

Termination fees, notice periods billed in full and a no-refund policy, read from the fact rows and terms.

Pause or downgrade 8%

Whether a documented pause or a free plan exists as an alternative to cancelling outright.

What the bands mean

1 – 3.9 Easy Self-serve, no agent, done in about a minute.
4 – 6.9 Medium Extra screens, offers, or app-store billing.
7 – 10 Hard An agent, a notice period, or money lost on the way out.
Where the scores come from

Based on the cancellation flow each provider publishes - not on user reports.

Last updated 2 September 2026
Services scored 626
Sources Help pages, terms & billing docs
Corrections Reader reports, checked by hand
Read the full methodology

Missing a service? Tell us and we score it next.

Requests are reviewed weekly. Spotted something in a score that no longer matches the flow you saw? Send the correction and we check it.