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How do I cancel Mailgun Send?

$15 / month Domains & email Basic · billed via web, invoice
2 min Self-serve
Short answer

Cancel Mailgun from the Profile menu, Manage Account, then Request Cancellation and confirm with Proceed with account cancellation. It takes about 2 minutes and immediately, irreversibly deletes the account and its data after any remaining balance is charged. No standard subscription refund window is documented.

Cancel Mailgun Send

Opens app.mailgun.com. We are not affiliated with Mailgun Send and never handle your login.

What you are cancelling

Transactional email delivery through REST APIs and SMTP relay, with monthly volume plans and usage overages. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.

Checked against Mailgun Send's own documentation · Last verified 13 Aug 2026

Step-by-step instructions

1
Open Manage Account

Sign in to the Mailgun Control Panel, open the Profile menu in the top-right corner, and select Manage Account.

2
Request cancellation

Scroll toward the bottom of the page and click Request Cancellation.

3
Confirm permanent closure

Click Proceed with account cancellation in the confirmation dialog. The cancellation is immediate and irreversible, and all account data is deleted.

Full cancellation immediately deletes all Mailgun account data and cannot be undone. To keep the account, downgrade or unsubscribe to the free plan instead.

Cheaper swaps

Keep up to $900 a year of that $1,080

Mailgun Send Scale costs $1,080 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Mailgun Send plan? Pick it below.

Prices checked 7 Aug 2026
3 options verified by us
Biggest saving postmarkapp.com
Postmark Postmark Basic plan $15 / month
$900 stays with you
every year
$1,080 $180 a year
$180 you pay $900 you keep
Cancels in about 2 minutes Rated Easy to cancel
Switch to Postmark Or read our Postmark guide
Cheaper than Mailgun Send sendgrid.com
Twilio SendGrid Email API Twilio SendGrid Email API Essentials 50K plan $19.95 / month
$840.60 stays with you
every year
$1,080 $239.40 a year
$239.40 you pay $840.60 you keep
Cancels in about 3 minutes
Switch to Twilio SendGrid Email API Or read our Twilio SendGrid Email API guide
Cheaper than Mailgun Send resend.com
Resend Resend Transactional Pro plan $20 / month
$840 stays with you
every year
$1,080 $240 a year
$240 you pay $840 you keep

Why this one - Developer-first transactional email

Modern developer workflow Cancellation is separate from account deletion Verified internal cancellation guide Entry paid plan costs more than Mailgun Basic
Switch to Resend Or read our Resend guide

No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.

Biggest saving · Postmark Keep $900 a year Switch

Mailgun Send Scale costs you $1,080 a year

Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.

MG Mailgun Send Scale · $90/month, billed monthly

$1,080
a year if you keep it · $90/mo

Not cancelling today? Put it in your calendar.

Tell us when Mailgun Send renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

Works with Apple, Google and Outlook calendars. Your renewal date shows in Mailgun Send's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

The official pricing page says the prorated first-month plan charge and later monthly charges are billed for service and usage, and any remaining balance is charged before closure. No standard subscription refund window is documented on the official pricing or cancellation pages.

See policy
Is there a cheaper way to stay?

From Profile, Plan & Billing, use the gear next to Upgrade and choose Downgrade. Choose a lower plan, or unsubscribe to the free plan. The scheduled change takes effect just before the next billing cycle on the first day of the month.

Read this
Can I pause instead of cancel?

No separate subscription pause option is documented. Mailgun documents downgrading to a lower paid plan or unsubscribing to the free plan instead.

Not available
What happens to my account data?

Full account cancellation is immediate and irreversible. Mailgun states that all account data is deleted and unrecoverable. Export anything required before confirming cancellation.

Read this first
Official sources
Everything above is checked against these pages · last verified 13 Aug 2026

Frequently asked questions

Answers checked with the steps above
Does Mailgun cancellation take effect immediately?

Yes. Full account cancellation is immediate and irreversible after confirmation, and Mailgun charges any remaining balance before closure.

Does Mailgun delete my data when I cancel?

Yes. Mailgun states that full account cancellation deletes all account data and that it is unrecoverable.

Can I stop paying without deleting my Mailgun account?

Yes. Use Plan & Billing to downgrade to a lower paid plan or unsubscribe to the free plan instead of requesting full account cancellation.

When does a Mailgun downgrade take effect?

The selected downgrade is scheduled and takes effect just before the next billing cycle, which begins on the first day of the month.

Can I get a Mailgun refund?

No standard subscription refund window is documented on Mailgun's official pricing or cancellation pages. Any remaining balance is charged before closure.

Can I pause Mailgun?

No separate pause is documented. Mailgun offers a downgrade or unsubscribe-to-free route instead.