Home / Cancel / Twilio SendGrid Email API
Cancel Twilio SendGrid from Settings, Account Details, then Your Products by choosing Cancel Subscription and completing the prompts. It takes about 3 minutes; service stays available through the calendar month, then changes to End of Trial. Refunds are limited to eligible unused current-month subscription charges.
Opens app.sendgrid.com. We are not affiliated with Twilio SendGrid Email API and never handle your login.
Transactional email delivery through SMTP and HTTP APIs, with volume-based self-serve plans and custom Premier contracts. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.
Sign in to the Twilio SendGrid Console and go to Settings, Account Details, then Your Products. You need Administrator privileges.
Scroll to the bottom of Your Products and click Cancel Subscription.
Acknowledge the information, click Continue Cancellation, answer the cancellation survey, and continue.
Click Confirm Cancellation. The package remains available through the end of the calendar month, then changes to End of Trial.
Cancelling does not delete the SendGrid account or its data. Data deletion is a separate Support request.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Twilio SendGrid Email API Pro 700K costs $5,988 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Twilio SendGrid Email API plan? Pick it below.
Mailgun Send Mailgun Send Basic plan $15 / month 
Postmark Postmark Basic plan $15 / month 
Resend Resend Transactional Pro plan $20 / month Why this one - Developer-first transactional email
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
SG Twilio SendGrid Email API Pro 700K · $499/month, billed monthly
Tell us when Twilio SendGrid Email API renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
A refund can be discussed for the latest monthly subscription charge only when there has been no usage in the current calendar month, no overages, and no contacts stored in Marketing Campaigns. Prior-month overages and contact-storage charges are not refundable.
After a paid Email API package is cancelled or downgraded, it remains usable through the end of the month and then changes to End of Trial. Sending stops and some features become inaccessible; cancellation does not delete the account or its data.
No separate subscription pause option is documented in the official billing or cancellation pages.
Cancelling a paid subscription does not delete the SendGrid account or its data. Account and data deletion is a separate Support request after cancellation and permanently removes access to the account and its data.
The paid package stays available through the end of the current calendar month. On the first day of the next month it changes to End of Trial and can no longer send email.
An Account Administrator or a teammate with Administrator privileges must cancel it from the SendGrid Console.
No. Twilio says Support cannot cancel or downgrade on your behalf; if you cannot sign in, contact Support for access help.
Only the latest monthly subscription charge may qualify, and only with no current-month usage, no overages, and no Marketing Campaigns contacts stored.
No. Subscription cancellation does not delete the account or its data. Request permanent account and data deletion from Support separately.
No separate pause option is documented in SendGrid's official billing or cancellation pages.
Manually verified on 13 Aug 2026, based on official documentation. If Twilio SendGrid Email API changed something, telling us takes one click - a human re-checks every report.
