Cancel GetResponse in a browser from Profile > Billing. Click Cancel plan, continue to cancellation, optionally give a reason and confirm with Cancel my account. It takes about 2 minutes. The account stays active through the paid period, and GetResponse does not refund already charged monthly or annual fees.
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Email marketing and automation platform for newsletters, landing pages, ecommerce and creator products. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.
The account remains active through the last paid billing period.
Sign in with a browser and go to Profile > Billing. Paid subscriptions cannot be closed in the mobile app.
Outstanding fees and contact-list overages must be resolved before this option works.
Review the information and click Yes, move on to cancellation.
Optionally enter a reason, click Cancel my account and keep the confirmation banner with the closure date.
Adding an upgrade or add-on during the notice period automatically reverses the scheduled cancellation.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
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No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
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Ge GetResponse Marketer · $59/month, billed monthly
Tell us when GetResponse renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
GetResponse does not issue refunds, even when cancellation happens immediately after a monthly or annual renewal. Already charged amounts remain payable.
The cancellation flow can offer a lower plan. Other downgrades and annual-to-monthly changes require Customer Success. Paid accounts cannot be downgraded directly to Free.
Monthly subscribers receive a one-time option during cancellation to freeze the account for 60 days. Annual subscribers are offered two free months or a lower plan instead.
The account and content stay available through the paid period. GetResponse terms state that deactivated paid accounts may be restored for 120 days and deactivated free accounts for 30 days.
At the end of the last paid billing period. The account remains active until then.
No. Monthly and annual payments already charged are not refunded.
No. Paid cancellation is available only in a browser.
Monthly subscribers may receive a one-time 60-day freeze offer during cancellation.
Outstanding fees or a contact list above the purchased limit must be resolved first.
Yes. Return to Profile > Billing, click I want to keep my plan and confirm.
Manually verified on 13 Aug 2026, based on official documentation. If GetResponse changed something, telling us takes one click - a human re-checks every report.
