Cancel Fastmail from Settings under Billing & Plan: choose Cancel plan, then Learn more and cancel this plan, and confirm. It takes about 90 seconds and the account remains usable through the paid period, with no permanent free plan afterward. Fastmail does not refund canceled subscriptions or unused time.
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Paid email, calendar and contacts service for individuals, families and organizations. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Fastmail cancellation is managed from Settings > Billing & Plan.
Open Settings and select Billing & Plan. An account administrator must manage a multi-user subscription.
Choose Cancel plan, then select Learn more and cancel this plan.
Confirm the change. The account remains usable through the paid period, and Fastmail does not issue a refund for unused time.
Fastmail has no permanent free plan. Export or migrate messages and update custom-domain mail delivery before paid access expires.
There is no permanent free tier, so move mail and custom-domain delivery before access ends.
Before a multi-user account ends, export required mail, remove or migrate users and update DNS for any custom domain that should keep receiving messages.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Fastmail has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
Why this one - Use this for Gmail plus a broader office suite
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Tell us when Fastmail renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Fastmail says canceled subscriptions are not refunded. A plan change can place credit for unused prepaid service into the account's billing pool, but that credit is not a cancellation refund.
Fastmail allows switching between available paid plans from Billing & Plan. The change is immediate, and unused prepaid value is credited to the billing pool. There is no permanent free plan.
No subscription pause option is documented. Cancel the plan or switch to a different paid plan.
Canceling keeps access through the paid period. Immediate account deletion is separate, stops access and incoming mail at once, and becomes permanent after seven days. Fastmail also says expired unpaid accounts can eventually be deleted after 180 days.
Yes. Standard cancellation leaves the account active through the time already paid.
No. Fastmail offers a trial but no permanent free tier.
No. Fastmail says canceled subscriptions are not refunded.
Yes. A plan change is immediate and unused prepaid value is placed in the billing pool.
Access and incoming mail stop immediately. Support can restore the account during the seven-day recovery period, after which deletion is permanent.
Manually verified on 7 Aug 2026, based on official documentation. If Fastmail changed something, telling us takes one click - a human re-checks every report.
