Top pick mailgun.com
Mailgun Send Mailgun Send Basic plan $15 / month Same listed entry price
Switch to Mailgun Send
Or read our Mailgun Send guide
How do I cancel Postmark?
2 min Self-serve
Short answer
Close Postmark from Account, Plans & Add-ons by choosing Close account and confirming with your password. It takes about 2 minutes and immediately removes the account and its records after any overages are charged. First purchases can qualify for a refund within 30 days; later purchases cannot.
Opens account.postmarkapp.com. We are not affiliated with Postmark and never handle your login.
What you are cancelling
Transactional and broadcast email delivery with monthly volume plans, overage billing, and a free Developer tier. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
1
Open Plans & Add-ons
Sign in as the Account Owner, select Account, then select Plans & Add-ons from the account Overview.
2
Choose Close account
Scroll to the bottom of Plans & Add-ons and choose Close account.
3
Confirm with your password
Enter your password and click Close account. The closure is immediate after any incurred overage charge succeeds.
Close account immediately removes messages, email history, verified sender signatures, servers, and billing information. Downgrade to the free Developer plan instead if you want to preserve the account.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where the $180 could go instead
Postmark Basic costs $180 a year. Here is how three tools people move to after Postmark compare. On a different Postmark plan? Pick it below.
Mailgun Send Mailgun Send Basic plan $15 / month Higher price sendgrid.com
Twilio SendGrid Email API Twilio SendGrid Email API Essentials 50K plan $19.95 / month Higher listed entry price
Switch to Twilio SendGrid Email API
Or read our Twilio SendGrid Email API guide
Higher price resend.com
Resend Resend Transactional Pro plan $20 / month Higher listed entry price
Why this one - Developer-first transactional email
Switch to Resend
Or read our Resend guide
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Postmark Basic costs you $180 a year
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Po Postmark Basic · $15/month, billed monthly
$180
a year if you keep it · $15/mo
Your plan
Not cancelling today? Put it in your calendar.
Tell us when Postmark renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
For plan-based billing, Postmark offers a refund for the first purchase within 30 days if the customer is not satisfied. Later purchases are not eligible for refunds.
Is there a cheaper way to stay?
A downgrade to a lower paid or free plan is scheduled for the end of the billing cycle. Postmark charges any overages at the end of the cycle. The free Developer tier preserves account configuration and allows 100 emails per month.
Can I pause instead of cancel?
An Account Owner or Account Admin can stop monthly billing without closing the account by changing to the free 100-emails-per-month Developer plan from Plans & Add-ons.
What happens to my account data?
Closing the Postmark account immediately removes all messages and records, including email history, verified sender signatures, servers, and billing information. The action is available only to the Account Owner.
Frequently asked questions
Does closing Postmark take effect immediately?
Yes. After any incurred overages are successfully charged, closing immediately removes the account and its records.
Who can close a Postmark account?
Only the Account Owner sees the Close account option. If the owner has left the company, contact Postmark support.
Can I stop paying without deleting Postmark?
Yes. An Account Owner or Account Admin can change to the free Developer plan from Plans & Add-ons, which preserves the account configuration and allows 100 emails per month.
Can I get a Postmark refund?
The first plan purchase may be refunded within 30 days if you are not satisfied. Subsequent purchases are not eligible.
What happens to Postmark data when I close the account?
Postmark immediately removes messages, email history, verified sender signatures, servers, billing information, and other account records.
Are Postmark plans annual?
No. The current plans are billed monthly; Postmark does not currently offer annual or pay-in-advance billing.
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Manually verified on 13 Aug 2026, based on official documentation. If Postmark changed something, telling us takes one click - a human re-checks every report.