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How do I cancel GitLab?

$348 / year Developer infrastructure Premium · billed via web, invoice
3 min Self-serve No fee To cancel
Short answer

Cancel GitLab from the Customers Portal: open Subscriptions & purchases, choose Cancel subscription under Subscription actions and confirm. It takes about 3 minutes, the paid plan stays active through the current term, and notice must be given no later than 30 days before the term expires. Fees, including prepaid amounts, are non-refundable unless the agreement expressly provides otherwise.

Cancel GitLab

Opens customers.gitlab.com. We are not affiliated with GitLab and never handle your login.

What you are cancelling

DevSecOps platform for source code, CI/CD, planning, security, and software delivery. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.

Checked against GitLab's own documentation · Last verified 8 Aug 2026

Step-by-step instructions

GitLab.com subscriptions apply to a top-level group. Invoice and custom-plan customers should also check their order form.

1
Use an authorized subscription contact

A subscription contact can renew, cancel, or transfer the subscription. Contact GitLab Support if the contact must be changed or the Customers Portal cannot be accessed.

2
Give notice before the renewal cutoff

GitLab's current Subscription Agreement permits opting out through the interface or written notice until 30 days before the term expires.

3
Download the renewal invoice

Renewal invoices remain available from the Customers Portal Invoices page.

Cheaper swaps

Keep up to $304 a year of that $348

GitLab Premium costs $348 a year. The saving shown is what stays in your account over the next twelve months.

Prices checked 7 Aug 2026
3 options verified by us
Biggest saving bitbucket.org
Bitbucket Cloud Bitbucket Cloud Standard plan $3.65 / user / month
$304.20 stays with you
every year
$348 $43.80 a year
$43.80 you pay $304.20 you keep

Why this one - Cheapest per-seat Git hosting with Pipelines

Pipelines CI included Lowest per-user price Smaller community and marketplace
Switch to Bitbucket Cloud Or read our Bitbucket Cloud guide
Cheaper than GitLab bitbucket.org
Bb Bitbucket Bitbucket Standard plan $3.65 / user / month
$304.20 stays with you
every year
$348 $43.80 a year
$43.80 you pay $304.20 you keep
Cancels in about 4 minutes Rated Easy to cancel
Switch to Bitbucket Or read our Bitbucket guide
Cheaper than GitLab github.com
GitHub Pro / Team Pro plan $4 / month
$300 stays with you
every year
$348 $48 a year
$48 you pay $300 you keep

Why this one - $4 Pro for individuals, biggest ecosystem

Largest developer community Cheap individual Pro plan CI minutes and add-ons priced separately
Switch to GitHub Pro / Team Or read our GitHub Pro / Team guide

No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.

Biggest saving · Bitbucket Cloud Keep $304.20 a year Switch

GitLab Premium costs you $348 a year

Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.

Gl GitLab Premium · $29/month, billed yearly

$348
a year if you keep it · $29/mo

Not cancelling today? Put it in your calendar.

Tell us when GitLab renews and download a calendar reminder that lands 32 days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

GitLab requires 30 days notice - your reminder will land 32 days before the renewal date you enter. The Subscription Agreement allows opting out through the interface or written notice until 30 days before the term expires.

Works with Apple, Google and Outlook calendars. Your renewal date shows in GitLab's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

GitLab's current Subscription Agreement says paid or due fees, including prepaid amounts, are non-refundable unless the agreement expressly provides otherwise. A prorated refund applies when a customer terminates for GitLab's uncured material breach.

No refunds
Is there a cheaper way to stay?

After a GitLab.com paid subscription expires, paid features stop but Free-tier features remain available. If renewal payment fails, GitLab allows 14 days to renew before downgrading the tier.

Free tier exists
Can I pause instead of cancel?

No customer-controlled subscription pause is documented in the official pricing, subscription-management, or current Subscription Agreement pages reviewed on 2026-08-08. The documented option is to stop renewal.

Not available
What happens to my account data?

Stopping renewal does not delete the GitLab.com namespace because it continues on Free features. Account deletion is separate and deletes projects in the user's namespace; pending account deletion generally finishes in one or two hours but can take up to seven days for accounts tied to contributions.

Read this first

Frequently asked questions

Answers checked with the steps above
When does GitLab cancellation take effect?

The subscription expires at the end of its current term unless renewed. GitLab.com then removes paid features while Free features remain available.

Can GitLab refund unused annual time?

Not for an ordinary cancellation. Fees are non-refundable except for remedies expressly stated in the Subscription Agreement.

Will canceling GitLab delete projects?

No. Stopping renewal leaves the GitLab.com namespace on Free features after expiry. User-account deletion is a separate action.

Can a GitLab subscription be paused?

No customer-controlled pause is documented in the official subscription and terms pages reviewed.

How early should an invoice customer cancel?

The current Subscription Agreement requires notice no later than 30 days before the subscription term expires.