Can I get a GitLab refund?
Can I get a GitLab refund?
GitLab's current Subscription Agreement says paid or due fees, including prepaid amounts, are non-refundable unless the agreement expressly provides otherwise. A prorated refund applies when a customer terminates for GitLab's uncured material breach.
- Cancellation fee
- None documented
- Notice period
- 30 days. The Subscription Agreement allows opting out through the interface or written notice until 30 days before the term expires.
Official sources
Refund questions
Can GitLab refund unused annual time?
Not for an ordinary cancellation. Fees are non-refundable except for remedies expressly stated in the Subscription Agreement.