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How do I cancel ClassPass?

$19 / month Fitness & wellness 8 credits · billed via web
2 min Self-serve No fee To cancel
Short answer

Cancel ClassPass on the website under Account, then Settings, or in the app under Profile, Settings and Billing. It takes about two minutes; ClassPass recommends submitting the request at least 48 hours before renewal. Paid access continues through the current prepaid cycle, while trial cancellation is immediate, and remaining credits are then lost. There is no membership cancellation fee.

Cancel ClassPass

Opens help.classpass.com. We are not affiliated with ClassPass and never handle your login.

What you are cancelling

Monthly fitness and wellness membership that uses credits for classes, gym time and appointments at participating venues. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.

Checked against ClassPass's own documentation · Last verified 11 Aug 2026

Step-by-step instructions

ClassPass recommends submitting the request at least 48 hours before renewal so it can be processed. You can also cancel inside the ClassPass app under Profile, Settings and Billing; the official instructions do not document App Store or Google Play billing.

1
Open Account

Sign in on the ClassPass website, click your initial on the right and select Account.

2
Open Settings

Select Settings from the menu on the left.

3
Click Cancel your membership

Select the red Cancel your membership link.

4
Confirm the request

Follow the prompts and check for a cancellation confirmation email. If that email does not arrive, ClassPass says the request was not received.

Your request is not complete without the confirmation email.

Cheaper swaps

Keep up to $108 a year of that $228

ClassPass 8 credits costs $228 a year. Each option below does the same job for less - switch and the difference stays in your account for the next twelve months. On a different ClassPass plan? Pick it below.

Prices checked 8 Aug 2026
2 options verified by us
Biggest saving onepeloton.com
Peloton Peloton Strength+ plan $9.99 / month
$108.12 stays with you
every year
$228 $119.88 a year
$119.88 you pay $108.12 you keep

Why this one - At-home classes without per-venue credits

Lower entry price On-demand workout library No variable credit cost per class Less useful for booking local studios and wellness appointments
Switch to Peloton Or read our Peloton guide
Cheaper than ClassPass planetfitness.com
Planet Fitness Planet Fitness Classic Membership plan Starts at $15 / month
$48 stays with you
every year
$228 $180 a year
$180 you pay $48 you keep

Why this one - Direct gym membership with predictable access

Lower monthly starting price Direct access to a gym location No credits to manage Does not combine many independent studios and wellness services
Switch to Planet Fitness Or read our Planet Fitness guide

No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.

Biggest saving · Peloton Keep $108.12 a year Switch

ClassPass 8 credits costs you $228 a year

Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.

CP ClassPass 8 credits · $19/month, billed monthly

$228
a year if you keep it · $19/mo

Not cancelling today? Put it in your calendar.

Tell us when ClassPass renews and download a calendar reminder that lands 4 days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

ClassPass requires 2 days notice - your reminder will land 4 days before the renewal date you enter. ClassPass recommends submitting the cancellation request 48 hours before renewal so it can be fully processed and the next charge is avoided.

Works with Apple, Google and Outlook calendars. Your renewal date shows in ClassPass's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

Membership months and additional credit purchases are generally non-refundable. The US terms list limited current-period refunds when cancellation and a refund are requested within five days of the first subscription payment, or when cancellation before the period ends is due to relocation, disability or death. ClassPass may deduct used services and request proof.

Case by case
Is there a cheaper way to stay?

You can change to a lower-credit renewal plan in Account Settings, and the change applies to the upcoming cycle. Cancelling does not leave a free subscription: access ends after the paid cycle, and all remaining purchased and rollover credits are forfeited on its last day.

Read this
Can I pause instead of cancel?

ClassPass may grant a temporary pause after reviewing the member's reason. During an approved pause, there is no charge and credits are frozen. Billing later resumes on the previous plan with a new credit allotment, and unused pre-pause credits roll over before the normal rollover policy resumes.

Read this
What happens to my account data?

ClassPass documents personal-data deletion as a separate support request. After confirmation, ClassPass says it permanently erases associated personal data within 30 days except information retained under applicable law. Deletion is irreversible.

Read this first

Avoid the next charge

These verified routes also apply to ClassPass.

Frequently asked questions

Answers checked with the steps above
How do I cancel ClassPass?

On the website, open Account, select Settings, click Cancel your membership and follow the prompts. In the app, open Profile, then Settings, and select Cancel my membership under Billing.

When does ClassPass cancellation take effect?

A paid subscription normally stays available through the current prepaid cycle. Cancelling a trial ends it immediately.

What happens to unused ClassPass credits after cancellation?

All remaining credits, including purchased and rollover credits, are forfeited on the last day of the paid billing cycle. Trial credits expire immediately when the trial is cancelled.

Does ClassPass charge a membership cancellation fee?

No. ClassPass states there is no fee to cancel a membership, though separate reservation late-cancel and no-show fees can apply.

Can I get a ClassPass refund?

Fees are generally non-refundable. The US terms list limited current-period exceptions for a refund request within five days of the first payment and for relocation, disability or death, subject to possible deductions and proof.

Can I pause ClassPass instead of cancelling?

Possibly. Contact ClassPass with the reason for the request; if a pause is granted, billing stops and credits are frozen until the pause ends.