Can I get a ClassPass refund?
Membership months and additional credit purchases are generally non-refundable. The US terms list limited current-period refunds when cancellation and a refund are requested within five days of the first subscription payment, or when cancellation before the period ends is due to relocation, disability or death. ClassPass may deduct used services and request proof.
- Cancellation fee
- None
- Notice period
- 2 days. ClassPass recommends submitting the cancellation request 48 hours before renewal so it can be fully processed and the next charge is avoided.
Refund questions
What happens to unused ClassPass credits after cancellation?
All remaining credits, including purchased and rollover credits, are forfeited on the last day of the paid billing cycle. Trial credits expire immediately when the trial is cancelled.
Can I get a ClassPass refund?
Fees are generally non-refundable. The US terms list limited current-period exceptions for a refund request within five days of the first payment and for relocation, disability or death, subject to possible deductions and proof.
Can I pause ClassPass instead of cancelling?
Possibly. Contact ClassPass with the reason for the request; if a pause is granted, billing stops and credits are frozen until the pause ends.