every year
How do I cancel CircleCI?
Cancel CircleCI from the Billing tab: an organization administrator selects Looking to cancel your plan at the bottom, then chooses Cancel Plan and completes the prompts. It takes about 2 minutes, and the organization moves to CircleCI Free after the billing cycle. Unused paid credits are forfeited at cancellation and are not eligible for a refund.
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Cloud and self-hosted continuous integration and delivery platform billed with usage credits. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Cancel through the billing account that owns the subscription.
An organization administrator opens the CircleCI Billing tab.
At the bottom, select Looking to cancel your plan.
Choose Cancel Plan from the dropdown and complete the prompts.
Save invoices before the plan expires because the Billing tab will no longer be available on Free.
An owner, administrator or billing contact usually must make this change.
An organization administrator opens the CircleCI Billing tab.
At the bottom, select Looking to cancel your plan.
Choose Cancel Plan from the dropdown and complete the prompts.
Save invoices before the plan expires because the Billing tab will no longer be available on Free.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Keep up to $108 a year of that $180
CircleCI Performance costs $180 a year. The saving shown is what stays in your account over the next twelve months.
every year
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No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
CircleCI Performance costs you $180 a year
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Ci CircleCI Performance · $15/month, billed monthly
Not cancelling today? Put it in your calendar.
Tell us when CircleCI renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelUnused paid credits are forfeited at cancellation and are not eligible for a refund.
The organization moves to CircleCI Free after the billing cycle, with the current Free credit allowance and without paid features.
No pause option is documented.
Canceling the Performance plan does not delete the organization or build configuration. Download invoices before cancellation completes because Billing becomes unavailable.
Frequently asked questions
How do I cancel CircleCI?
An organization administrator opens the CircleCI Billing tab. Then follow the remaining official cancellation steps and save the confirmation.
Do I get a refund when I cancel CircleCI?
Unused paid credits are forfeited at cancellation and are not eligible for a refund.
Can I pause CircleCI instead?
No pause option is documented.
What happens to my account after canceling CircleCI?
The organization moves to CircleCI Free after the billing cycle, with the current Free credit allowance and without paid features. Canceling the Performance plan does not delete the organization or build configuration. Download invoices before cancellation completes because Billing becomes unavailable.
Did these steps still work?
Manually verified on 8 Aug 2026, based on official documentation. If CircleCI changed something, telling us takes one click - a human re-checks every report.