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How do I cancel Xata?
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Short answer
Cancel Xata by emailing [email protected] from your account email. The request normally takes effect at the next billing or renewal period, and fees are generally non-refundable. Export your content within 30 days after termination.
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What you are cancelling
Managed Postgres platform with usage-based Xata Cloud, bring-your-own-cloud deployments and a free open-source self-hosted edition. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
1
Email the cancellation request
Send the request from your account email address to [email protected]. Include the organization and paid Xata service you want to end.
2
Ask for the effective date
Xata's terms say cancellation normally starts at the next billing or renewal period unless Xata chooses an earlier date. Keep the written confirmation.
3
Export content within 30 days
After termination, Xata provides 30 days to access and export content. After that, it has no obligation to retain the content and may delete it.
1
Check the order form
Bring Your Own Cloud and negotiated subscriptions can have order-specific terms that supplement Xata's general terms.
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Alternatives
Where people go after Xata
Xata has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
Free plan supabase.com
Supabase Supabase Pro plan $25 / month Why this one - Postgres with auth and storage
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Free plan neon.com
Neon Neon Launch plan Usage-based Why this one - Serverless Postgres
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Compare all 9 verified alternatives to Xata
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Cancellation message
Xata takes cancellations as a written request - send this to [email protected].
Subject: Cancellation request for [your plan name]
Hello,
Please cancel the Xata subscription ([your plan name]) for the account [your account email]. Please let the cancellation take effect at the next billing or renewal period, on or around [desired end date], and confirm the effective date in writing.
Thank you,
[your full name]
Everything you type stays in your browser - nothing is stored or sent anywhere.
Not cancelling today? Put it in your calendar.
Tell us when Xata renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Fees are generally non-refundable. Xata may, at its discretion, allow earlier termination and provide a prorated refund for the unused period.
Is there a cheaper way to stay?
Xata publishes a free open-source self-hosted edition, but no one-click downgrade from hosted Xata Cloud. Moving to it requires exporting and self-hosting the product.
Can I pause instead of cancel?
Xata documents no subscription pause.
What happens to my account data?
Customers can access and export content for 30 days after termination. After that, Xata has no obligation to retain the content and may delete it.
Frequently asked questions
How do I cancel Xata?
Email a cancellation request to [email protected] from the account email address.
When does Xata cancellation take effect?
Normally at the start of the next billing or renewal period, unless Xata agrees to an earlier date.
Can I get a refund?
Fees are generally non-refundable, although Xata may choose to provide a prorated refund for an earlier termination.
How long can I export data after cancellation?
The terms provide 30 days after termination to access and export content.
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Manually verified on 13 Aug 2026, based on official documentation. If Xata changed something, telling us takes one click - a human re-checks every report.