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How do I cancel Vultr?
10 min Self-serve No fee To cancel
Short answer
Close Vultr from the account cancellation page in the Vultr Console: click Continue Closing Account, give a reason, and click Close Account after you destroy services and pay any balance. It takes about 10 minutes and the account is permanently deleted. Vultr does not offer refunds.
Opens console.vultr.com. We are not affiliated with Vultr and never handle your login.
What you are cancelling
Cloud compute and infrastructure platform with hourly and monthly virtual machines, including Cloud Compute and VX1 plans. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Destroy instances and pay the balance before using the cancellation page.
1
Destroy active services
Before closing, destroy all active services. Navigate to Products, click Compute, open the instance, click Destroy Server, check the confirmation prompt, and click Destroy Server.
2
Pay any outstanding balance
Vultr requires the outstanding balance to be paid in full before account closure.
3
Open the account cancellation page
Log in and visit the account cancellation page in the Vultr Console.
4
Close the account
Click Continue Closing Account, provide a reason, then click Close Account. The account and associated data are then permanently deleted.
Account deletion is irreversible and permanently deletes associated data. Stopping a server does not stop billing.
1
Request closure through Support if needed
In the Vultr Console, open Support, Open Ticket, choose category Account Cancellation, add a subject and reason, and click Open Ticket. Support verifies the request and processes closure.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where the $30 could go instead
Vultr Cloud Compute costs $30 a year. Here is how three tools people move to after Vultr compare.
AWS Lightsail AWS Lightsail Linux/Unix instance plan From $3.50 / month Higher price kamatera.com
Kamatera Kamatera Basic plan $4 / month Higher listed entry price
Switch to Kamatera
Or read our Kamatera guide
Higher price linode.com
Linode Linode Shared CPU plan From $5 / month Higher listed entry price
Switch to Linode
Or read our Linode guide
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when Vultr renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Vultr does not offer refunds for services. All payments are final, and credits are non-refundable.
Is there a cheaper way to stay?
Destroying an instance permanently erases its file system and IP information unless a snapshot or backup exists. Account closure is irreversible.
Can I pause instead of cancel?
Stopping an instance does not halt billing. CPU, RAM, SSD, and IP addresses stay reserved and billable. Destroy the instance to stop those charges.
What happens to my account data?
Account deletion is irreversible and results in permanent data loss. Once self-service closure completes, the account and all associated data are permanently deleted.
Frequently asked questions
Does stopping a Vultr server stop billing?
No. Stopped instances still incur hourly charges. Destroy the instance to stop those charges.
Can I get a refund from Vultr?
No. Vultr does not offer refunds. Payments and credits are final.
What happens when I close the account?
The account and associated data are permanently deleted. The action is irreversible.
How are Cloud Compute servers billed?
Hourly, with a one-hour minimum, up to 672 hours per month. Invoices are generated on the 1st of each month.
What if I cannot close the account in the console?
Open a Support ticket with category Account Cancellation. Support verifies and processes the closure.
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Manually verified on 17 Aug 2026, based on official documentation. If Vultr changed something, telling us takes one click - a human re-checks every report.