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How do I cancel Surfshark?
2 min Self-serve
Short answer
Cancel Surfshark on the web: sign in, open the email menu and select Subscription, then Payments, and choose Cancel auto-renewal. It takes about 2 minutes and service remains active through the current paid term. Eligible initial purchases can qualify for the 30-day money-back guarantee.
Opens support.surfshark.com. We are not affiliated with Surfshark and never handle your login.
What you are cancelling
Consumer VPN and online security service. This guide covers every place the subscription can live - the website, the iPhone and iPad app, and Google Play - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
1
Open Subscription
Sign in to Surfshark, open the email menu and select Subscription.
2
Open Payments
Open Payments on the subscription page.
3
Cancel auto-renewal
Choose Cancel auto-renewal and confirm. Service remains active through the paid term.
1
Open Apple subscriptions
Open Settings, tap your name, then Subscriptions.
2
Cancel Surfshark
Select Surfshark and tap Cancel Subscription.
1
Open Google Play subscriptions
Open Google Play, then the profile menu, Payments & subscriptions and Subscriptions.
2
Cancel Surfshark
Select Surfshark, tap Cancel subscription and confirm.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where people go after Surfshark
Surfshark has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
CyberGhost VPN CyberGhost VPN plan $12.99 / month Different pricing purevpn.com
PureVPN PureVPN Standard plan $12.95 / month
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Different pricing nordvpn.com
NordVPN NordVPN Basic plan $14.99 / month
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Compare all 6 verified alternatives to Surfshark
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when Surfshark renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Surfshark documents a 30-day money-back guarantee for eligible initial purchases. App-store refunds follow the relevant store's rules and other exclusions can apply.
Is there a cheaper way to stay?
Cancelling auto-renewal keeps the paid bundle active through its term. Surfshark does not document a permanent free VPN tier.
Can I pause instead of cancel?
Surfshark does not document a direct web-subscription pause. Google Play may offer a store-level pause in eligible regions.
What happens to my account data?
Cancellation does not delete the account. Account deletion is separate through live chat, and deleting an active account removes the remaining service time.
Frequently asked questions
Does Surfshark stop immediately?
No. Turning off auto-renewal keeps service through the current paid term.
Can I get a refund?
Eligible initial purchases can qualify within Surfshark's 30-day window.
How do I cancel a mobile purchase?
Use subscription settings in the App Store or Google Play.
Does cancellation delete my account?
No. Account deletion is separate and handled through Surfshark support.
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Keep this guide honest
Did these steps still work?
Manually verified on 10 Aug 2026, based on official documentation. If Surfshark changed something, telling us takes one click - a human re-checks every report.