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How do I cancel Snowflake?
15 min plus Support Self-serve No fee To cancel
Short answer
Cancel Snowflake by dropping extra accounts under Admin, Accounts, Drop Account, then asking Snowflake Support to delete the last account and the organization. A dropped account stays restorable for 3 to 90 days, and storage is still billed in that window. Fees are non-refundable except unused prepaid fees after a for-cause termination.
Opens docs.snowflake.com. We are not affiliated with Snowflake and never handle your login.
What you are cancelling
Cloud data platform billed on Snowflake credits and compressed storage, sold as On Demand usage or prepaid Capacity across Standard, Enterprise, Business Critical and VPS editions. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Drop extra accounts in Snowsight, then use Support for the last account and the organization.
1
Drop every extra account
As organization administrator, in Snowsight go to Admin, then Accounts. Open the ... menu on an active account and choose Drop Account. Enter a grace period of 3 to 90 days and select Drop Account. You cannot drop the account you are logged into with ORGADMIN.
2
Open a Snowflake Support case for the last account
Snowflake says you cannot drop the last account in the organization. Contact Snowflake Support in writing from the Support page in Snowsight or the Snowflake Support Portal and ask Support to delete the last account and the organization.
Storage on a dropped account is still billed during the 3 to 90 day grace period.
Open a case in Snowsight Support or the Snowflake Support Portal at community.snowflake.com.
1
Cancel a trial through Support only
Trial accounts cannot currently be cancelled through the web interface. Contact Snowflake Support and request the account be cancelled.
2
Capacity and Order Form contracts
Capacity commitments follow the Order Form. The Terms of Service say fees are non-cancelable and non-refundable except prepaid unused fees if you terminate for cause.
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Alternatives
Where people go after Snowflake
Snowflake has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
MotherDuck MotherDuck Business plan $250 / month No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Cancellation message
Snowflake takes cancellations as a written request - paste this into your cancellation request.
Subject: Request to delete last Snowflake account and organization
Please delete the last Snowflake account and the organization for [your account email]. Every other account has already been dropped. Please confirm when the organization is deleted.
[your full name]
Everything you type stays in your browser - nothing is stored or sent anywhere.
Not cancelling today? Put it in your calendar.
Tell us when Snowflake renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Snowflake Terms of Service say payment obligations are non-cancelable and fees are non-refundable except as the agreement expressly allows. If you terminate for cause, you are entitled to a refund of prepaid unused fees. On-demand usage after trial credits is billed monthly in arrears.
Is there a cheaper way to stay?
Organization administrators can change an account edition. Virtual Private Snowflake upgrades require Support. Billing ends when accounts are dropped and Support deletes the last account and organization. After the agreement ends, you may have up to 30 calendar days to retrieve Customer Data if you give Snowflake written notice.
Can I pause instead of cancel?
No account-level pause is documented. Warehouses can auto-suspend to stop compute credits, but storage still accrues. A dropped account is locked during its grace period and storage remains billable.
What happens to my account data?
A dropped account enters a 3 to 90 day grace period and can be undropped, then Snowflake purges it. After agreement termination, written notice gives up to 30 calendar days to retrieve Customer Data, after which Snowflake deletes it.
Frequently asked questions
Can I cancel Snowflake in the web UI?
You can drop extra accounts in Admin, Accounts. You cannot drop the last account or a trial account in the interface. Those require Snowflake Support.
When is a dropped account gone?
After the grace period you choose, between 3 and 90 days. Until then it can be undropped. Storage is still billed during that window.
Are Snowflake fees refundable?
The Terms of Service say fees are non-cancelable and non-refundable, except prepaid unused fees if you terminate for cause.
Is there a fixed monthly USD price?
No. Snowflake bills credits and storage. Unit prices depend on edition, cloud, region and On Demand versus Capacity.
How long do I have to export data after the contract ends?
Up to 30 calendar days from termination or expiration if you give Snowflake written notice.
How do I contact Support?
Use the Support page in Snowsight or the Snowflake Support Portal.
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Manually verified on 17 Aug 2026, based on official documentation. If Snowflake changed something, telling us takes one click - a human re-checks every report.