Top pick featurebase.app
Featurebase Featurebase Growth plan $37 / seat / month Higher listed entry price
Why this one - Feedback and support suite with a free tier
Switch to Featurebase
Or read our Featurebase guide
How do I cancel Productboard?
5 min Self-serve
Short answer
Manage Productboard cancellation from the workspace Billing page. Monthly plans can be cancelled before the renewal date. Annual and multi-year subscriptions require at least 30 days notice before the end of the term or they renew. Contract customers must follow their agreement or contact [email protected].
Opens support.productboard.com. We are not affiliated with Productboard and never handle your login.
What you are cancelling
Product-management platform for feedback, prioritization, roadmaps and planning. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
1
Open Billing
Sign in as a workspace admin and open the in-app Billing page.
2
Review the term
Monthly customers can cancel before the next renewal. Annual and multi-year customers must give Productboard at least 30 days notice before the term ends.
3
Cancel or notify Productboard
Complete the in-app plan action. If the account is contracted, follow the subscription agreement or email [email protected].
4
Export important data
Export any data you need before the 60-day post-termination retention period ends.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where the $228 could go instead
Productboard Plus costs $228 a year. Here is how two tools people move to after Productboard compare. On a different Productboard plan? Pick it below.
Featurebase Featurebase Growth plan $37 / seat / month Easier to cancel canny.io
Canny Canny Pro plan $99 / month Higher listed entry price
Why this one - Tracked-user pricing for product feedback
Switch to Canny
Or read our Canny guide
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Productboard Plus costs you $228 a year
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Pr Productboard Plus · $19/month, billed yearly
$228
a year if you keep it · $19/mo
Your plan
Cancellation message
Productboard takes cancellations as a written request - send this to [email protected].
Subject: Productboard subscription non-renewal for [your account email]
Hello,
Please treat this as written notice that we do not want our Productboard [your plan name] subscription for [your account email] to renew after the current term. Please confirm the cancellation and final access date in writing.
Thank you,
[your full name]
Everything you type stays in your browser - nothing is stored or sent anywhere.
Not cancelling today? Put it in your calendar.
Tell us when Productboard renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Productboard does not refund unused days in the current billing cycle after a downgrade or cancellation.
Is there a cheaper way to stay?
Monthly downgrades take effect next billing cycle. Annual downgrades can be scheduled in-app and take effect at renewal.
Can I pause instead of cancel?
Productboard does not document a subscription-pause option in its current billing article.
What happens to my account data?
Productboard retains data for up to 60 days after termination, then automatically deletes it. Export data before that deadline.
Frequently asked questions
How much notice does Productboard require?
Annual and multi-year subscriptions require at least 30 days notice before the term ends. Monthly subscriptions can be cancelled before renewal.
Does Productboard refund unused time?
No. Its billing article says unused days in the current billing cycle are not refunded.
How long does Productboard keep data after cancellation?
Up to 60 days after termination, after which it is automatically deleted.
More in Productivity
→
Keep this guide honest
Did these steps still work?
Manually verified on 13 Aug 2026, based on official documentation. If Productboard changed something, telling us takes one click - a human re-checks every report.