A workspace owner or admin cancels Otter.ai from Account Settings > Billing by clicking Cancel plan and confirming Cancel subscription. It takes about 2 minutes, the plan ends at the end of the billing period, and Otter recommends cancelling at least 24 hours before the next billing date. Otter does not refund purchased subscriptions or unused portions.
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Meeting transcription and AI-notetaking service for live recordings, imported files, summaries, and team workspaces. This guide covers every place the subscription can live - the website, the iPhone and iPad app, Google Play, and team plans - plus what happens to refunds, pausing and your data afterwards.
Cancel at least 24 hours before the next billing date.
Only the workspace owner or an admin can cancel.
Click the profile in the left navigation and select Account Settings, then Billing.
Choose Cancel plan at the bottom of the Billing page.
Select the main cancellation reason and click Continue.
Review the pop-up and click Cancel subscription.
After expiry, Basic limits access to the 25 most recent conversations.
Apple manages cancellation and refunds for Apple-billed purchases.
For an Apple-billed subscription, open Settings and tap your name.
Tap Subscriptions and choose Otter.
Tap Cancel Subscription and follow the prompts.
Google Play manages cancellation and refunds for Google-billed purchases.
For a Google Play purchase, sign in to the correct Google Account and open Subscriptions.
Choose the Otter subscription.
Tap Cancel subscription and follow the instructions.
Only the workspace owner or an admin can cancel.
Only the workspace owner or an admin can cancel a team subscription.
After expiry, an admin can remove a member from the workspace so that member can buy an individual subscription.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Otter.ai Pro Student and Teacher costs $163.08 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Otter.ai plan? Pick it below.
Krisp Krisp Core plan $8 / user / month, billed annually 
Granola Granola Business plan $14 / user / month 
Fireflies.ai Fireflies.ai Pro plan $18 / seat / month No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Ot Otter.ai Pro Student and Teacher · $13.59/month, billed monthly
Tell us when Otter.ai renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Otter does not offer refunds for purchased subscriptions or unused portions. Apple App Store and Google Play purchases use the store's own billing and refund process.
Cancellation schedules the workspace to move to Basic after the current billing period. The workspace stays active and team members retain access to the 25 most recent conversations under Basic limits.
Otter documents a Pause Plan control in Account Settings, then Plan. Click Pause Plan. The public guide does not state the available duration or billing details.
Conversations remain after a subscription cancellation, subject to Basic limits. Account deletion is separate and permanent: conversations, settings, and shared content are deleted and cannot be recovered, while limited information such as email may be retained for accounting and administration. Deleting the app does not cancel a store subscription.
Only the workspace owner or an admin can cancel the subscription.
At the end of the billing period. Otter recommends cancelling at least 24 hours before the next billing date.
Otter does not refund purchased subscriptions or unused portions. Store purchases follow Apple or Google policy.
The workspace stays active on Basic, where team members can access the 25 most recent conversations.
Yes. Otter documents a Pause Plan button in Account Settings, then Plan, but does not publish duration or billing details.
Manually verified on 8 Aug 2026, based on official documentation. If Otter.ai changed something, telling us takes one click - a human re-checks every report.
