Top pick norton.com
Norton 360 Norton 360 Standard plan $39.99 / first year Why this one - Broader device suite with published first-year US prices
Switch to Norton 360
Or read our Norton 360 guide
How do I cancel Malwarebytes?
2 min Self-serve No fee To cancel
Short answer
Cancel Malwarebytes from the payment page in your account: open it, click Turn auto-renewal off, pick a reason and send. It takes about two minutes, and the subscription stays active until the expiration date. Direct annual purchases have a 60-day money-back guarantee; App Store and Google Play refunds follow those stores.
Opens help.malwarebytes.com. We are not affiliated with Malwarebytes and never handle your login.
What you are cancelling
Malwarebytes consumer antivirus and privacy subscriptions for home users, including Premium Security on Windows, Mac, Android, and iOS. This guide covers every place the subscription can live - the website, the iPhone and iPad app, and Google Play - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Canceled web-store subscriptions remain active until the expiration date.
1
Open your payment page
From the Malwarebytes auto-renewal help article, open the payment page for the subscription. Sign in at my.malwarebytes.com if prompted.
2
Turn auto-renewal off
In the pop up, click Turn auto-renewal off.
3
Send a cancellation reason
Select a reason for canceling auto-renewal and click Send. Malwarebytes sends a confirmation email once auto-renewal is off.
Apple-billed Malwarebytes subscriptions and refunds are managed by Apple.
1
Open Apple Account subscriptions
If Apple bills Malwarebytes, open Settings, tap your name, then Subscriptions.
2
Cancel the Malwarebytes subscription
Select the Malwarebytes subscription and tap Cancel Subscription. Apple handles App Store refund requests.
Deleting the app does not cancel an App Store subscription.
Google Play-billed Mobile Security is cancelled in Google Play.
1
Open Google Play subscriptions
If Google Play bills Mobile Security, open Payments and subscriptions in Google Play.
2
Cancel the subscription
Select the Malwarebytes subscription, tap Cancel subscription, and finish the prompts. Uninstalling the app does not cancel Play billing.
Uninstalling the app does not cancel Google Play billing.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where people go after Malwarebytes
Malwarebytes has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
Norton 360 Norton 360 Standard plan $39.99 / first year Different pricing bitdefender.com
Bitdefender Bitdefender Total Security Individual plan $59.99 / first year
Switch to Bitdefender
Or read our Bitdefender guide
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when Malwarebytes renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
The for-home page advertises a 60-day money-back guarantee on all annual plans. The EULA says Home customers who bought consumer software from Malwarebytes directly pursuant to that guarantee may request cancellation and refund within 60 days of purchase of a new subscription. The guarantee does not apply to renewals or Personal Data Removal, and Apple App Store and Google Play purchases follow those vendors. Outside that guarantee, the EULA says you will not receive a refund for fees already paid for the current subscription period.
Is there a cheaper way to stay?
Malwarebytes documents adding devices or upgrading in My Account, not a self-serve downgrade. Canceled subscriptions remain active until the expiration date. Malwarebytes Free is a cleanup scanner, not Premium Security.
Can I pause instead of cancel?
No pause option is documented on Malwarebytes for-home, EULA, or auto-renewal help pages.
What happens to my account data?
Turning off auto-renewal does not delete the account. The privacy policy says Malwarebytes retains personal information as needed for the purposes collected, legal obligations, disputes, and enforcing agreements. You may update or delete My Account at my.malwarebytes.com or ask support. Some information may remain in archived or backup copies.
Frequently asked questions
Does turning off Malwarebytes auto-renewal end protection immediately?
No. Canceled subscriptions remain active and valid until their expiration date.
Can I get a Malwarebytes refund?
Direct annual Home purchases have a 60-day money-back guarantee. The EULA says that guarantee does not apply to renewals or Personal Data Removal. App Store and Google Play purchases follow those stores.
Where do I cancel if I bought Malwarebytes on iPhone or Android?
Cancel through the Apple App Store or Google Play. Uninstalling the app does not cancel store billing.
Can I pause Malwarebytes?
No pause option is documented on Malwarebytes pages.
Is Malwarebytes Free the same as Premium after I cancel?
No. Malwarebytes Free is a cleanup tool. Premium Security is the paid real-time product.
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Manually verified on 31 Aug 2026, based on official documentation. If Malwarebytes changed something, telling us takes one click - a human re-checks every report.