Cancel a Liquid Web server from the Account Portal: open My Servers, choose Destroy Server, pick a reason, then Cancel without assistance. Destruction is permanent once you confirm. Fees are generally non-refundable except the tariff's 30-day shared-hosting money-back guarantee.
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Managed hosting for Cloud VPS, dedicated and bare metal servers billed from the Liquid Web Account Portal. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Destroy Server stops that server. Closing the whole account is a separate Support case.
Termination is permanent. Back up files, databases, email and any other data before you continue.
Log in at portal.liquidweb.com and click My Servers.
Find the server, open the three-dot menu, and select Destroy Server.
Select a reason. The dialog lists additional services tied to that server that will be cancelled with it.
Next offers Request Assistance, which opens a Support case. To destroy the server yourself, click Cancel without assistance.
Destruction is permanent. The 30-day money-back guarantee is for shared hosting only, not VPS or dedicated.
Invoice or committed-term accounts can owe early-termination charges equal to remaining monthly recurring fees.
Cancelling the Liquid Web account, including leftover services, requires creating a Support case. It is not finished in the Destroy Server dialog.
The Terms allow terminating an Order for convenience with 30 days written notice and early-termination charges on remaining term. The tariff also describes written cancellation via a help-desk ticket or email to [email protected] with proof of ownership.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
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Lw Liquid Web Cloud VPS 1 GB · $5/month, billed monthly
Tell us when Liquid Web renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
The Terms say services are non-cancellable and fees are non-refundable except where otherwise provided. The tariff refunds full months only, except a 30-day money-back guarantee for shared hosting. Virtual private, dedicated, Storm and colocation plans are excluded from that guarantee. Setup fees are not refundable.
The VPS page says you can scale a VPS up or down from the command line or management dashboard. Promotional discounts do not apply to upgrades of existing VPS servers.
No server-pause option is documented. The documented way to stop billing is Destroy Server, which is permanent.
Destroying a server is permanent and irreversible. Liquid Web says there is no way to recover those files. You are responsible for backups. Closing the entire account is also described as permanent and is processed by Support.
In the Account Portal open My Servers, use the three-dot menu, choose Destroy Server, then Cancel without assistance after backing up.
No. Destroying servers is self-serve. Closing the entire account requires a Support case.
Generally no. The Terms say fees are non-refundable. The tariff's 30-day money-back guarantee applies to shared hosting only, not VPS or dedicated.
The portal destroy flow does not document a wait. The Terms require 30 days written notice to stop auto-renewal or to terminate an Order for convenience, with early-termination charges on remaining committed term.
Early termination charges can equal 100% of remaining monthly recurring charges for flat-rated services, plus supplier costs and unpaid invoices.
Manually verified on 17 Aug 2026, based on official documentation. If Liquid Web changed something, telling us takes one click - a human re-checks every report.
