Cancel Fireflies.ai from Settings in the web app: open Account, scroll to Subscriptions, click Cancel next to the active plan and finish with Cancel Subscription. It takes about 3 minutes and takes effect at the end of the billing cycle, when the plan changes to Free. Refund eligibility depends on billing cadence, days used and meeting count; AI Credits are non-refundable.
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Meeting transcription, recording, summarization, and conversation-intelligence service for individuals and team workspaces. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
The final flow can include feedback and optional AskFred assistance.
Sign in to the Fireflies web app and click Settings in the left menu.
Select Account in the left panel.
Scroll to Subscriptions and click Cancel next to the active plan.
Choose a reason, add optional details, and click Continue.
Use AskFred's optional assistance or click Proceed With Cancellation.
Click Cancel Subscription, or Cancel Team Subscription for a team plan.
The AI Credits subscription is separate and must be cancelled separately if active.
Only the current Billing Admin can change the workspace plan.
Only the current Billing Admin can change a workspace subscription.
Follow the Account and Subscriptions flow, then click Cancel Team Subscription at final confirmation.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Fireflies.ai AI Credits 2,500 costs $2,400 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Fireflies.ai plan? Pick it below.
Krisp Krisp Core plan $8 / user / month, billed annually 
Granola Granola Business plan $14 / user / month 
Otter.ai Otter.ai Pro plan $16.99 / user / month No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Fi Fireflies.ai AI Credits 2,500 · $200/month, billed monthly
Tell us when Fireflies.ai renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
A monthly plan qualifies for a full refund at 7 days or less and 3 meetings or fewer; otherwise a prorated monthly refund may apply. An annual plan qualifies for a full refund at 7 days or less and 20 meetings or fewer, with no prorated annual refund. AI Credits are non-refundable. Approved refunds take 5 to 10 business days.
The Billing Admin can open Billing, click Edit, choose the next available lower plan, and confirm. The change starts next cycle; the current plan remains active and an unused prorated balance becomes credit toward future invoices. Moving to Free requires cancellation.
No pause is documented for the core Fireflies subscription. AI Credits are separate: their monthly renewal can be paused, and disabling Auto-Upgrade only stops automatic credit-tier upgrades.
Cancellation keeps meetings, transcripts, and recordings in the workspace within Free limits. Account deletion is separate: the account is deactivated immediately, remains recoverable through support for 30 days, then the account and associated data are permanently erased and cannot be recovered.
At the end of the current billing cycle, when the core plan changes to Free.
Only the current Billing Admin can change or downgrade the workspace subscription.
Eligibility depends on billing cadence, days used, and meeting count. AI Credits are non-refundable.
Meetings, transcripts, and recordings remain accessible within Free-plan limits.
No core-plan pause is documented. The separate AI Credits subscription has pause and Auto-Upgrade controls.
Manually verified on 8 Aug 2026, based on official documentation. If Fireflies.ai changed something, telling us takes one click - a human re-checks every report.
