Can I get a Fireflies.ai refund?
Can I get a Fireflies.ai refund?
A monthly plan qualifies for a full refund at 7 days or less and 3 meetings or fewer; otherwise a prorated monthly refund may apply. An annual plan qualifies for a full refund at 7 days or less and 20 meetings or fewer, with no prorated annual refund. AI Credits are non-refundable. Approved refunds take 5 to 10 business days.
- Cancellation fee
- None documented
Refund questions
Can I get a refund?
Eligibility depends on billing cadence, days used, and meeting count. AI Credits are non-refundable.
Can Fireflies.ai be paused?
No core-plan pause is documented. The separate AI Credits subscription has pause and Auto-Upgrade controls.