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How do I cancel Copper?

$29 / month $276 / year SEO & marketing Basic · billed via web
2 min Self-serve No fee To cancel
Short answer

The Account Owner cancels Copper from Settings, Billing, then Request Cancellation and follows the prompts. It takes about two minutes and schedules cancellation for the next renewal date. Copper does not provide partial refunds.

Cancel Copper

Opens support.copper.com. We are not affiliated with Copper and never handle your login.

What you are cancelling

CRM designed around Google Workspace and Gmail workflows. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.

Checked against Copper's own documentation · Last verified 13 Aug 2026

Step-by-step instructions

1
Open Billing

Sign in as the Account Owner, then go to Settings and Billing.

2
Request cancellation

Click Request Cancellation and follow the prompts shown in Copper.

Cheaper swaps

Keep up to $1,524 a year of that $1,608

Copper Business costs $1,608 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Copper plan? Pick it below.

Prices checked 10 Aug 2026
3 options verified by us
Biggest saving hubspot.com
HubSpot HubSpot Starter Customer Platform plan $84 / year
$1,524 stays with you
every year
$1,608 $84 a year
$84 you pay $1,524 you keep
Cancels in about 3 minutes
Switch to HubSpot Or read our HubSpot guide
Cheaper than Copper close.com
Close Close Solo plan $19 / user / month
$1,500 stays with you
every year
$1,608 $108 a year
$108 you pay $1,500 you keep
Cancels in about 2 minutes Rated Easy to cancel
Switch to Close Or read our Close guide
Cheaper than Copper pipedrive.com
Pipedrive Pipedrive Lite plan $168 / seat / year
$1,440 stays with you
every year
$1,608 $168 a year
$168 you pay $1,440 you keep

Why this one - Lower-cost sales pipeline CRM

Lower entry price Visual sales pipeline Different Google Workspace integration depth
Switch to Pipedrive Or read our Pipedrive guide

Compare all 10 verified alternatives to Copper

No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.

Biggest saving · HubSpot Keep $1,524 a year Switch

Copper Business costs you $1,608 a year

Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.

Co Copper Business · $134/month, billed monthly

$1,608
a year if you keep it · $134/mo

Not cancelling today? Put it in your calendar.

Tell us when Copper renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

Works with Apple, Google and Outlook calendars. Your renewal date shows in Copper's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

Copper states that it does not offer partial refunds.

No refunds
Is there a cheaper way to stay?

Copper documents plan-tier changes, but does not document an automatic free-tier downgrade after cancellation.

Read this
Can I pause instead of cancel?

No subscription-pause option is documented in Copper's checked subscription and billing help collection.

Not available
What happens to my account data?

Copper generally keeps expired-account data for at least 30 days and says it is generally purged within 180 days after the subscription expires. Export before cancellation if needed.

Read this first

Frequently asked questions

Answers checked with the steps above
Who can cancel Copper?

Only the Account Owner can request cancellation or a billing change.

When does Copper cancellation take effect?

The account is scheduled to cancel on its next renewal date.

Can support cancel Copper?

Yes. Use Copper's in-app chat or email [email protected]; replies can take up to 24 hours.

Does Copper issue partial refunds?

No. Copper explicitly says partial refunds are not offered.

How long is Copper data retained?

Generally at least 30 days after expiry, with purge generally completed within 180 days.