The Account Owner cancels Copper from Settings, Billing, then Request Cancellation and follows the prompts. It takes about two minutes and schedules cancellation for the next renewal date. Copper does not provide partial refunds.
Opens support.copper.com. We are not affiliated with Copper and never handle your login.
CRM designed around Google Workspace and Gmail workflows. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.
Sign in as the Account Owner, then go to Settings and Billing.
Click Request Cancellation and follow the prompts shown in Copper.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Copper Basic costs $276 a year. The saving shown is what stays in your account over the next twelve months. On a different Copper plan? Pick it below.
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Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Co Copper Basic · $23/month, billed yearly
Tell us when Copper renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Copper states that it does not offer partial refunds.
Copper documents plan-tier changes, but does not document an automatic free-tier downgrade after cancellation.
No subscription-pause option is documented in Copper's checked subscription and billing help collection.
Copper generally keeps expired-account data for at least 30 days and says it is generally purged within 180 days after the subscription expires. Export before cancellation if needed.
Only the Account Owner can request cancellation or a billing change.
The account is scheduled to cancel on its next renewal date.
Yes. Use Copper's in-app chat or email [email protected]; replies can take up to 24 hours.
No. Copper explicitly says partial refunds are not offered.
Generally at least 30 days after expiry, with purge generally completed within 180 days.
Manually verified on 13 Aug 2026, based on official documentation. If Copper changed something, telling us takes one click - a human re-checks every report.
