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How do I cancel CockroachDB?
Cancel CockroachDB Cloud from the Clusters page on cockroachlabs.cloud: turn off deletion protection, open the three-dots menu, select Delete cluster, type the cluster name and click Delete. It takes a few minutes and you are billed only while the cluster is running. Service fees are nonrefundable.
Opens cockroachlabs.cloud. We are not affiliated with CockroachDB and never handle your login.
Managed CockroachDB Cloud distributed SQL database with Basic, Standard and Advanced (formerly Dedicated) cluster plans. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
This guide is CockroachDB Cloud (Basic, Standard and Advanced). Self-hosted CockroachDB is not billed here.
Log in at cockroachlabs.cloud. The Clusters page is shown after login.
Open the cluster Overview, click Settings, then Edit next to deletion protection, toggle it off and click Save.
Click the three-dots menu and select Delete cluster.
Enter the cluster name and click Delete. This deletes all cluster data and cannot be restored. Repeat for every billable cluster.
Deleting a cluster deletes its data. Managed backups are kept for the configured retention window and still incur backup storage costs.
Deleting a cluster requires the Cluster Admin role on that cluster, folder or organization.
On the organization Information page click Delete, enter the organization name and click Delete. This deletes all clusters and user data and cannot be reversed.
For AWS Marketplace, open Manage Subscriptions, select CockroachDB (pay-as-you-go), then Actions, then Cancel Subscription, then Accept. For Google Cloud Marketplace, open Marketplace orders and choose Cancel Order. Add another payment method within 6 hours or clusters may be deleted.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Where people go after CockroachDB
CockroachDB has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
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No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when CockroachDB renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelThe Cockroach Labs SaaS terms state that Service Fees are paid in US dollars and are nonrefundable. Standard and Advanced clusters are billed only while running. After deletion, retained managed backups can still incur backup storage costs.
Cockroach documents changing a cluster plan between Basic and Standard, and from those plans to Advanced. Deleting a cluster stops future running-cluster charges. Standard provisioned capacity can be decreased at most three times in a 7-day period.
No account-level pause is documented. Basic compute can scale down to zero. Standard and Advanced keep provisioned capacity charges while the cluster is running.
Deleting a cluster deletes all cluster data and cannot be restored. Managed backups remain for the configured retention time and still incur storage costs. Deleting an organization deletes all clusters and user data and cannot be reversed. Free Basic clusters may be deleted after 6 months of no activity.
Frequently asked questions
When do CockroachDB Cloud charges stop?
You are billed only while a Standard or Advanced cluster is running. Delete the cluster to stop those charges from accumulating.
Can I get a refund from Cockroach Labs?
No. The SaaS terms say Service Fees are nonrefundable.
What happens to backups after I delete a cluster?
Managed backups are kept for the configured retention time and backup storage costs still apply.
Does deleting the organization cancel billing?
It deletes all clusters and user data. Cockroach Labs keeps a card on file after the organization is deleted so pending charges can be processed.
Is CockroachDB Dedicated still offered?
Dedicated clusters were renamed CockroachDB Advanced. This guide covers Cloud Basic, Standard and Advanced, not self-hosted only.
Did these steps still work?
Manually verified on 17 Aug 2026, based on official documentation. If CockroachDB changed something, telling us takes one click - a human re-checks every report.