Cancel Buildkite from Organization Settings: open Settings in the global navigation, then use the Billing section and follow the prompts shown there. It takes about 3 minutes. Official docs do not state when paid access ends, and Buildkite says fees are nonrefundable except where the terms expressly provide otherwise.
Opens buildkite.com. We are not affiliated with Buildkite and never handle your login.
CI/CD platform for pipelines, test suites, package registries and hosted agents, billed per active user on Pro plus usage for extra agents and hosted minutes. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Start at Organization Settings. Intermediate cancel labels are not published, so follow the prompts on that page.
Select Settings in the global navigation to open Organization Settings, which Buildkite documents as the place to see your plan and manage your subscription.
If you have billing administration permissions, select Billing. Enterprise customers with the inclusions report also use the Inclusions tab. Exact cancel-button labels are not published.
Complete the plan or cancellation controls shown in Organization Settings. Official docs do not name the intermediate buttons for ending Pro.
Enterprise invoice customers should also check the Order Form.
Organization administrators can open Organization Settings. The Billing inclusions report requires billing administration permissions.
Invoice payment is listed on Enterprise. The Terms treat fees as nonrefundable except as expressly provided, and they describe termination for breach with a 30-day cure rather than a published self-serve cancel path.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Buildkite Pro costs $360 a year. The saving shown is what stays in your account over the next twelve months.
Travis CI Travis CI Usage Based plan From $15 / month Why this one - Hosted CI with usage-based and unlimited plans
CircleCI CircleCI Performance plan From $15 / month Why this one - Usage-credit CI with a documented Billing cancel path
Compare all 6 verified alternatives to Buildkite
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Bk Buildkite Pro · $30/month, billed monthly
Tell us when Buildkite renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Buildkite's Terms of Service say all fees are nonrefundable except as expressly otherwise provided. A refund of prepaid unused subscription fees is described if Buildkite terminates after a material functionality reduction it cannot cure, or if Buildkite terminates other than for the customer's uncured breach. Ordinary customer cancellation is not described as refundable.
Public docs tell you to manage the subscription from Organization Settings but do not publish a self-serve downgrade path or say that a cancelled Pro organization reverts to Free. A Free Plan exists for up to 5 users.
No pause option is documented on the public pricing, pricing-and-plans, or Terms of Service pages.
Pricing lists 30-day build and artifact retention on Free and Pro. Enterprise lists 1 year plus historical export for builds and custom artifact retention. The Terms say hosted build artifacts are kept for the period in the Order Form or Plan (90 days for Enterprise unless otherwise specified) and may then be deleted, and that access ends immediately when the agreement expires or is terminated.
Open Settings in the global navigation to reach Organization Settings, which Buildkite documents as the place to manage your subscription. Intermediate cancel-button labels are not published.
The Terms of Service say fees are nonrefundable except as expressly provided. Ordinary cancellation is not listed as a refund case.
A Free Plan exists for up to 5 users. Official docs do not state that cancelling Pro automatically moves the same organization onto Free.
No pause option is documented on the public pricing, docs, or terms pages reviewed.
Active users are unique users that access Buildkite in a given month, including logging in, using the API, or triggering a build.
Manually verified on 17 Aug 2026, based on official documentation. If Buildkite changed something, telling us takes one click - a human re-checks every report.
