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How do I cancel Blacksmith?
5 min Self-serve No fee To cancel
Short answer
Organization admins open Usage & Billing in the Blacksmith dashboard and email [email protected] to stop billing. Uninstall or suspend the GitHub integration to stop sending workflow data. Blacksmith does not publish a refund policy in its terms.
Opens app.blacksmith.sh. We are not affiliated with Blacksmith and never handle your login.
What you are cancelling
GitHub Actions runners billed pay-as-you-go per minute, with optional Docker layer cache, sticky disks and static IPs. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Use Usage & Billing for usage, then email [email protected]. Notices to Blacksmith go to [email protected].
1
Open Usage & Billing as an org admin
Sign in at app.blacksmith.sh. Organization admins can access billing and payments. Blacksmith docs tell users to open the Usage & Billing page for a usage breakdown.
2
Email [email protected] to stop charges
Support terms send billing questions to [email protected]. The public terms do not document an in-app Cancel button; follow any billing prompts shown on Usage & Billing, then email if you need billing stopped.
3
Uninstall or suspend the GitHub integration
To restrict data flow from GitHub, uninstall or suspend the Blacksmith GitHub integration. Ask [email protected] to delete Customer Content; Blacksmith says it complies within 30 days.
Blacksmith does not publish an in-app Cancel button label. Stopping runners and uninstalling the GitHub App is the documented way to halt usage and data flow.
GitHub organization admins own billing. Other members can view usage but cannot access payments.
1
Only organization admins manage billing
Blacksmith inherits GitHub organization roles. Only organization admins can access billing and payments.
2
Invoice customers
The terms allow payment by credit card or by agreed invoice. Invoice-based agreements follow the invoicing terms in that agreement.
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Alternatives
Where people go after Blacksmith
Blacksmith has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
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Compare all 7 verified alternatives to Blacksmith
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Cancellation message
Blacksmith takes cancellations as a written request - send this to [email protected].
Subject: Stop Blacksmith billing for [your account email]
Hello,
Please stop Blacksmith usage billing for the GitHub organization billed to [your account email]. Please confirm that no further usage will be charged and the effective date charges end.
Thank you,
[your full name]
Everything you type stays in your browser - nothing is stored or sent anywhere.
Not cancelling today? Put it in your calendar.
Tell us when Blacksmith renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
The Terms of Service require payment of usage fees and do not publish a refund window or eligibility rule. Billing questions go to [email protected]. Enterprise Support service credits, where they apply, are the exclusive remedy for uptime failures and are not a general refund.
Is there a cheaper way to stay?
Pay-as-you-go has no named lower paid plan. Stopping runner use and uninstalling or suspending the GitHub integration stops new usage. Pricing still lists 3,000 free minutes per month.
Can I pause instead of cancel?
No subscription pause option is documented. Spending Alerts email the primary organization address when a monthly threshold is exceeded; they do not pause runners.
What happens to my account data?
Upon termination or upon request, Blacksmith will delete relevant user data within 30 days. You may request deletion of Customer Content at any time; Blacksmith says it complies within 30 days of notice. Account data is retained while you are a customer.
Frequently asked questions
How do I cancel Blacksmith?
An organization admin opens Usage & Billing and emails [email protected]. Uninstall or suspend the GitHub integration to stop sending workflow data. No in-app Cancel button is documented.
When do charges stop?
Fees follow usage. The terms do not state an end-of-period grace after you stop using runners. Uninstalling the GitHub integration restricts data flow.
Does Blacksmith refund unused time?
The public terms do not publish a refund window. Direct billing questions to [email protected].
Who can change billing?
Only GitHub organization admins can access billing and payments in Blacksmith.
Does deleting data cancel billing?
No. Data deletion is a request to [email protected], completed within 30 days. Stopping billing is a separate request to [email protected].
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Manually verified on 23 Aug 2026, based on official documentation. If Blacksmith changed something, telling us takes one click - a human re-checks every report.