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How do I cancel Airbyte?
5 min Self-serve No fee To cancel
Short answer
Cancel Airbyte Cloud by emailing [email protected], and review Organization settings > Billing first. You must cancel before the subscription period ends or the next period is billed. Fees already paid are non-refundable except where Airbyte's terms say a pro-rata refund applies.
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What you are cancelling
Hosted data-replication service that syncs sources to destinations on usage credits or capacity. This is Airbyte Cloud, not self-hosted Core and not Airbyte Agents. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
This is Airbyte Cloud data replication on cloud.airbyte.com, not Airbyte Agents and not self-hosted Core.
1
Sign in as Organization Admin
Cloud billing can only be managed with the Organization Admin role.
2
Open Organization settings, then Billing
In the navigation bar click Organization settings, then Billing. Review the subscription, payment method and upcoming invoice.
3
Email [email protected] to cancel
Airbyte Cloud's public billing article does not document a Cancel button. The Terms say you must cancel before the period ends, and you may terminate the Account by contacting [email protected].
4
Optionally delete workspaces
Workspace settings > General > Delete your workspace, type the workspace name, then Delete workspace. That permanently deletes sources, destinations and connections. It is not documented as the way to stop the organization subscription.
Deleting a workspace is not documented as cancelling the organization subscription.
Standard is credit-card self-serve for billing details. Cancelling still goes through [email protected].
1
Pro and Enterprise Flex go through Sales
Those plans are talk-to-sales. Terms still require cancelling before the period ends and terminating the account via [email protected] unless the Service Order says otherwise.
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Alternatives
Where the $120 could go instead
Airbyte Standard costs $120 a year. Here is how two tools people move to after Airbyte compare. On a different Airbyte plan? Pick it below.
dbt Cloud dbt Cloud Starter plan $100 / seat / month Free plan segment.com
Sg Segment Segment Team plan $120 / month
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Switch to Segment
Or read our Segment guide
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Airbyte Standard costs you $120 a year
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Ab Airbyte Standard · $10/month, billed monthly
$120
a year if you keep it · $10/mo
Your plan
Cancellation message
Airbyte takes cancellations as a written request - send this to [email protected].
Subject: Cancel my Airbyte Cloud subscription
Please cancel the Airbyte Cloud subscription for account [your account email] on the [your plan name] plan, effective at the end of the current term on [desired end date]. I am [your full name]. Please confirm in writing when billing has stopped.
Everything you type stays in your browser - nothing is stored or sent anywhere.
Not cancelling today? Put it in your calendar.
Tell us when Airbyte renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Terms say all fees are in US dollars and are non-refundable. Prepaid fees stay non-refundable if you terminate the account, except a pro-rata refund of unused prepaid fees if you terminate for Airbyte's material breach or if Airbyte makes a material adverse change to a paid service.
Is there a cheaper way to stay?
Cloud billing docs describe upgrading Standard to Plus from the Billing page. They do not document a self-serve downgrade. Terms require cancelling before the period ends to avoid the next charge.
Can I pause instead of cancel?
No Cloud subscription pause is documented. Running out of credits does not pause syncs; Airbyte bills additional credits in arrears.
What happens to my account data?
Replicated data is purged after transfer and is not persistently stored. Deleting a workspace permanently deletes its sources, destinations and connections. After account termination, Terms say submitted information may no longer be accessed and Airbyte has no obligation to keep it.
Frequently asked questions
How do I cancel Airbyte Cloud?
Email [email protected]. Review Organization settings > Billing first. Cloud docs do not publish a self-serve Cancel button.
When do I need to cancel to avoid another charge?
Before the end of the current subscription period. Otherwise the next period is billed automatically.
Are fees refundable?
No, except a documented pro-rata refund of unused prepaid fees if you terminate for Airbyte's material breach or for a material adverse product change.
Does deleting a workspace cancel billing?
Not according to the docs. Deleting a workspace removes that workspace's connectors. The organization subscription is cancelled through support.
Does Airbyte keep a copy of my synced data?
For Cloud replication, data is purged after transfer. Airbyte says it does not persistently store replicated data.
Is this the same as cancelling Airbyte Agents?
No. Agents has its own Billing page and a Change your plan flow. This guide is Airbyte Cloud data replication.
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Manually verified on 17 Aug 2026, based on official documentation. If Airbyte changed something, telling us takes one click - a human re-checks every report.