Can I get a Twilio refund?
Can I get a Twilio refund?
Closing an upgraded account with a positive prepaid balance automatically starts a full refund that can take up to 10 business days. Promotional-code balances and trial balances are not refunded.
- Cancellation fee
- None documented
Refund questions
Will Twilio refund my prepaid balance?
An eligible positive prepaid balance is refunded automatically and can take up to 10 business days. Promotional credit and trial balances are excluded.