Home / Cancel / Zoom Workplace
Cancel Zoom Workplace from Plan Management under Plans and Billing in the Zoom web portal: select Manage for the plan, then Cancel Plan, and confirm. It takes about 2 minutes and service continues through the current term before the account changes to Zoom Workplace Basic. Zoom says processed subscription charges are generally non-refundable.
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Video meetings and collaboration software with chat, whiteboards, documents, and scheduling tools. This guide covers every place the subscription can live - the website, the iPhone and iPad app, Google Play, and team plans - plus what happens to refunds, pausing and your data afterwards.
Only the owner, an admin, or a custom role with billing privileges can cancel.
Use an owner, admin, or custom role with billing privileges.
Under Plans and Billing, select Plan Management, then select Manage for the plan. In the older navigation, use Account Management, Billing, and Current Plans.
Confirm the cancellation. Cancel active add-ons before cancelling the base plan.
Service continues through the current term, then the account changes to Zoom Workplace Basic.
Download cloud recordings before the term ends. Zoom says they are permanently deleted 30 days after cancellation.
Open Settings and tap your name.
Tap Subscriptions and select Zoom.
Tap Cancel Subscription and confirm.
Use the Google account that purchased the Zoom subscription.
Open the subscription and tap Cancel subscription.
Follow Google Play's onscreen instructions.
Direct-sales plans can require the account executive or Zoom Support.
A direct-sales customer may have a cancellation option in Plan Management.
Ask the account executive or Zoom Support to cancel a direct-sales plan according to its quoted subscription term.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Workplace Pro costs $203.88 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Zoom Workplace plan? Pick it below.
Why this one - Meet plus Gmail and Drive for less per user
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Z Workplace Pro · $16.99/month, billed monthly
Tell us when Zoom Workplace renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Zoom says processed subscription charges are generally non-refundable. Purchases through Apple or Google Play use that provider's refund process.
When the paid term expires, the account changes to Zoom Workplace Basic. Paid cloud-recording access ends, and Zoom says cloud recordings are permanently deleted 30 days after cancellation unless a qualifying plan is restored during that period.
Zoom does not document a pause or subscription-hold option for the covered Zoom Workplace plans.
A paid account must first be cancelled and reach Basic before the owner can terminate it. Terminating a Basic account permanently deletes the Zoom account. Cloud recordings from a cancelled paid base plan move to trash for up to 30 days before permanent deletion.
No. The paid plan continues through its current term and then the account changes to Zoom Workplace Basic.
The account owner, an admin, or a custom role with billing privileges can cancel an online plan.
Zoom says processed subscription charges are generally non-refundable.
Zoom says cloud recordings are permanently deleted 30 days after cancellation unless a qualifying plan is restored during that window.
Try Plan Management first. If self-service is unavailable, contact the account executive or Zoom Support.
Not immediately. Cancel the paid plan, wait until the account becomes Basic, then the owner can terminate the account.
Manually verified on 8 Aug 2026, based on official documentation. If Zoom Workplace changed something, telling us takes one click - a human re-checks every report.
