Cancel Synthesia from the Billing section: click the profile icon, select Account info, open Billing, click the three-dot menu for the active plan and select Cancel your subscription. It takes about a minute and paid features remain until the end of the current billing period. Purchases are generally non-refundable, even if unused, unless the contract says otherwise.
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Browser-based AI video creation platform for producing presenter-led videos from text, media, avatars, and voices. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Starter and Creator are cancelled from Account info and Billing.
Click the profile icon and select Account info.
Select Billing in the account settings.
Click the three-dot menu for the active Starter or Creator plan.
Select Cancel your subscription and confirm the cancellation.
Export videos before the paid period ends because access to Synthesia and all videos is then lost.
Enterprise cancellation follows the signed Order Form through the account team.
Enterprise plans are governed by a signed Order Form, so contact the Synthesia account team to give notice under that agreement.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Synthesia Creator costs $1,068 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Synthesia plan? Pick it below.
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Midjourney Midjourney Basic Plan $10 / month 
Suno Suno Pro Plan $10 / month Compare all 5 verified alternatives to Synthesia
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Sy Synthesia Creator · $89/month, billed monthly
Tell us when Synthesia renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Purchases are non-cancelable and non-refundable, even if unused, except where the contract says otherwise. Synthesia may review a confirmed technical-access problem. Enterprise refund terms follow the Order Form.
In Billing, choose Downgrade for an available lower plan. A downgrade applies at the next billing period and the current features remain available until then. Contact support if no downgrade option appears.
No subscription-pause option is documented on Synthesia's current pricing, billing-management, cancellation, or refund pages.
After cancellation, paid access continues until the end of the current period, then access to Synthesia and all videos is lost, so videos should be exported first. Requested avatar, video, and voice data is permanently removed within 90 days; the same 90-day deletion applies after account termination without a separate deletion request.
At the end of the current billing period. The paid features remain available until then.
Synthesia generally treats purchases as non-refundable, including unused purchases, unless the contract says otherwise.
Access to Synthesia and all videos is lost after the paid period, so export videos before it ends.
Contact the account team and follow the notice terms in the signed Order Form.
No subscription-pause option is documented on the current official billing surfaces.
Manually verified on 8 Aug 2026, based on official documentation. If Synthesia changed something, telling us takes one click - a human re-checks every report.
